We are TBCo, a B Corp-certified brand on a mission to create statement pieces that add the finishing touch to your outfit and home. We create design-leading products that inspire style confidence and have a positive impact on our planet. We are proud to be a B-Corp certified brand. We are looking for a passionate Customer Experience Assistant to offer our customers an amazing experience in-store and online. You will be working with the customer experience team in our flagship store in Leith Edinburgh, whilst also supporting our sales teams with customer experience support online. As a Customer Experience Assistant, you will be responsible for: Providing excellent customer service Ensuring that the shop is replenished, merchandised and clean at all times Keeping track of inventory and ordering new stock as needed Assisting with visual merchandising and window displays Helping to organise and run community building events in-store Helping to respond to online customer enquiries Helping meet and exceed sales targets instore and online The ideal candidate will have: Excellent communication and customer service skills A passion for fashion and sustainability A positive and enthusiastic attitude Strong IT skills The ability to work in a fast-paced dynamic environment At TBCo we have built a strong culture around our values which are: We are warm, we are responsible, we are striving for better and we are a creative collective. We are looking for someone who embraces these values and is ready to join our creative and dynamic team to help continue to drive our growth Benefits We want to be more than just a place to work. We offer benefits such as profit share, flexible holidays, additional picnic blanket day, comfort blanket day and birthday days off, a share warmth day to give back, employee discounts and team events throughout the year. Details Location: Based at our Leith Studio, Edinburgh Hours: 09:45 - 6:15pm Saturdays ( minimum). Open to additional hours depending on candidate. Salary: £ 12/hr Closing Date: Friday 25th January - Apply early as we will close early if we receive great applicants.