Are you highly driven? Confident in rising to the challenge whilst setting high standards and goals for yourself? A forward thinker who is adaptable and a quick learner? Then continue reading.
Due to company growth, our client, a well-established and successful inbound tour operator to Europe & UK, is seeking a highly driven ACCOUNT DEVELOPMENT ASSISTANT MANAGER to join our Groups division, Global Department in London Head Office or remotely from Romania. Reporting to the Head of Account Management, you will manage and grow key client relationships, convert sales leads into confirmed business, and help expand our product portfolio.
Key Responsibilities:
* Develop relationships with existing and new agent accounts to increase revenue.
* Handle both leisure and corporate (MICE) group requests from international markets, including the USA, Canada, Australia, and Portugal.
* Manage the sales pipeline efficiently, ensuring prompt and competitive client offers while maximizing conversion ratios.
* Create and manage tailor-made itineraries, researching destinations, negotiating supplier agreements, and ensuring competitive pricing.
* Negotiate terms, contracts, and business agreements with agents.
* Oversee bookings, confirmations, and tour documentation, ensuring accuracy in our back-office.
* Coordinate pre-tour preparations, liaise with suppliers, and provide on-tour support, including emergency service assistance.
* Benchmark services against competitors and provide strategic feedback.
* Research and develop innovative products in new and existing markets.
* Ensure products align with market trends and customer demands.
* Oversee tour operations, managing all aspects of service delivery.
* Step in to handle on-the-ground operations when necessary to maintain seamless service.
* Assist in managing the team, providing support and leadership.
What We're Looking For:
* Proven experience in account management, sales, or business development within the travel industry.
* Strong knowledge of European and UK travel products, including accommodation and transport.
* Ability to negotiate contracts and manage supplier relationships.
* Excellent organizational skills, attention to detail, and ability to multitask in a fast-paced environment.
* Strong communication skills (written and verbal) with a passion for client relationship management.
* Proficiency in CRM systems, AI-driven tools, and IT applications.
* A proactive, results-driven mindset with a passion for the travel industry.
Interested?
If you meet the job requirements and would like to submit your CV for consideration, please click apply and follow the online instructions.
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