As a Concierge at Avery Healthcare, you will be responsible for creating a positive and long-lasting first impression of the organization. Your focus will be on answering incoming calls, greeting visitors, and providing high-quality service to residents. You will also monitor the Bistro area, handle resident requests, and complete administrative duties as required.
Main duties of the job
The Concierge role at Avery Healthcare involves greeting and directing all visitors, making them feel welcome, monitoring the Bistro area for refreshments, music, and cleanliness, handling resident requests and queries efficiently and effectively, and completing administrative duties as required. The ideal candidate will possess effective written and verbal communication skills, the ability to handle multiple priorities, and good organizational skills. Previous experience in a customer service position is preferable.
Job responsibilities
Your focus as Concierge will be to create a positive and long-lasting first impression of Avery, answering incoming calls and greeting visitors whilst providing high-quality service to residents.
Other responsibilities will include:
* Greeting and directing all visitors and making them feel welcome.
* Monitoring the Bistro area for refreshments, music, and cleanliness.
* Handling resident requests and queries efficiently and effectively.
* Completing administrative duties as required.
About you
To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.
Our ideal candidate must:
* Possess effective written and verbal communication skills.
* Be able to handle multiple priorities.
* Have good organizational skills.
* Previous experience in a customer service position is preferable.
Minimum Requirements
Please note this role will require:
* A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
* Proof of eligibility to work in the UK.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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