Are you a qualified Veterinary Nurse ready to take your career in an exciting new direction? Imagine leveraging your clinical expertise in a dynamic, innovative company where your skills and passion for animal welfare make a real impact—without the long hours, weekends, or stressful shifts.
This Team Lead role offers you the opportunity to guide a talented claims team in a forward-thinking business that specializes in pet ownership solutions. You'll play a pivotal part in ensuring smooth operations, supporting your team, and maintaining the high-quality standards our clients expect—all while enjoying a work-life balance that prioritizes your well-being.
What You'll Do:
* Lead and mentor a small team of administrators, ensuring efficient workflow and exceptional service.
* Review and oversee claims, using your veterinary knowledge to ensure accuracy and fairness.
* Enhance team skills with tailored training programs and provide continuous feedback.
* Collaborate with other departments to improve processes and elevate customer satisfaction.
* Maintain compliance and support the development of innovative claims solutions.
What You'll Bring:
* A Veterinary Nurse qualification and a desire to transition your skills into a commercial environment.
* Strong leadership abilities and excellent communication skills.
* A detail-oriented mindset, with a focus on accuracy and quality in everything you do.
* Experience in claims administration or the insurance market (a bonus, but not essential).
Why Join Us?
* No evenings or weekends—a refreshing change from clinical hours.
* Competitive benefits including 23 days of holiday (rising with service), private healthcare, free on-site meals, and a £500 personal well-being allowance.
* A supportive and collaborative environment where your veterinary background is highly valued.
* The chance to be part of an innovative company shaping the future of pet ownership services.
Take the leap into a role that rewards your veterinary expertise while offering a new challenge in an exciting commercial setting.
Apply today to find out how you can be part of this unique opportunity! Contact Liam to learn more about the role.
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