Job summary ABOUT THE ROLE We have an exciting opportunity for a Health Care Assistant to join our dynamic team. We are looking for someone who is enthusiastic about providing high quality care. The successful applicant will have some of the skills, knowledge and experience required to fulfil the job description but further training, if required, will be available. PICS is a GP owned organisation that provides a wide range of services in primary and community care with the aim of improving the health and wellbeing of all our patients and their families. These services are provided in a range of settings including peoples own homes and GP surgeries. Our focus is on delivering all care as close to home as possible. We pride ourselves on being caring, safe and excellent; we work to constantly improve the quality of care we provide, and we expect our staff to commit to and demonstrate these values. Main duties of the job KEY RESPONSIBILITIES To support the practice nursing team to enable them to function effectively To contribute to the nursing teams aim of providing high quality, safe and effective nursing care to the practice population KEY REQUIREMENTS GCSE grade A-C/Functional skills level 2 in English and Maths or equivalent NVQ Level 2 in Health and Social Care/Care Certificate or equivalent training & experience or willingness to undertake A demonstrable commitment to professional development About us PICS is the employer for this role. We collaborate with patients and partners to design and deliver clinically robust health and social care solution through Community Services, Out of Hospital Services, GP Practices, and Primary Care Networks. Find out more about us: http://picsnhs.org.uk/. Benefits of working for PICS We offer a comprehensive package which includes: NHS Pension 2015 Scheme (subject to eligibility) Alternative government-based scheme (subject to eligibility) Generous annual leave entitlement which references NHS Agenda for Change and recognises previous NHS service, starting 35 days pro rata (inc bank holidays) Competitive leave entitlement that includes maternity, paternity and adoption leave, study leave allowance, and sickness provisions Access to education and training opportunities, depending on your role (CPPE Pharmacy, NHS England Roadmap for First Contact Practitioners, apprenticeship schemes, support professional development) Working in a multi-disciplinary team with support from a wide variety of professionals A flexible approach to a work-life balance Cycle to work scheme (subject to eligibility) Access to Blue Light Card scheme All staff events and conferences Staff engagement (Wellbeing Group, EDI Network, Staff Focus group) Free parking across many sites Personalised induction into the company and job role Date posted 18 October 2024 Pay scheme Other Salary Depending on experience £11.44 - £12.66 per hour Contract Permanent Working pattern Part-time Reference number E0220-24-0020HA Job locations Hama Medical Centre Nottingham Road Kimberley Nottingham NG16 2NB Job description Job responsibilities JOB PURPOSE The Health Care Assistant works under indirect supervision from the Practice Nurses, undertaking appropriately delegated tasks and duties. The role provides support to the practice nursing team to enable them to function effectively. The post holder is expected to contribute to the nursing teams aim of providing high quality, safe and effective nursing care to the practice population. KEY RESPONSIBILITIES Clinical Practice: To perform venepuncture for patients including patients from sixteen years old, using vacutainer system and use the electronic request system (ICE) to record blood sample requests. To measure and record on practice approved templates, physiological signs - alerting a registered practitioner in an appropriate timeframe if physiological signs are outside normal parameters. Blood pressure Pulse rate and rhythm Temperature Oxygen saturations Height and weight (BMI) To maintain the Home BP devices inventory, tracking and service schedule data. Undertake 24-hour blood pressure monitoring To test urine specimens using appropriate equipment and prepare samples for hospital transportation and analysis if required. Undertake ECGs as requested & report to the appropriate GP / ANP. To perform simple dressing regimes. Removal of clips and sutures. Assist GPs with minor surgery clinics / coil fittings. Perform ear irrigation. To perform registration medicals (New Patient Checks). To undertake NHS Health Checks Part 1 (collection of data) To perform Flu, Pneumonia and B12 injections (after the first dose has been given by a registered healthcare professional) within the surgery environment. Administration will be under a Patient Specific Direction / prescription. To monitor stock and place order for pathology items. To ensure that GP rooms are checked weekly and stock replenished and rotated as required, ensuring that internal cupboards are clean and stock is checked re expiry dates. Check sharps bins are appropriately labelled, secured and replaced as appropriate. To undertake weekly checks of the emergency equipment To perform other tasks as appropriately trained and agreed to meet the needs of the practice. Communication / Utilising Information Systems: Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment. Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating. Communicate in an appropriate timeframe, any concerns about patients health status to a registered clinician. Document care and accurately record data using SystmOne. Contribute to the work of the practice team in by utilising the data from SystmOne and other information systems to improve care. Delivering Quality Service: Work with the nursing and practice team to assess effectiveness of care delivery, for example through assisting with audits, reviews and evaluation of care. Support and participate in shared learning across the practice and wider organisation. Team Working: Understand own role and scope in the organisation and identify how this may develop over time. Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working. Work effectively with others to clearly define values, direction and policies impacting upon care delivery. Participate in team activities that create opportunities to improve patient care. Management of Risk: The post holder must comply with all PICS policies and procedures which aim to ensure safe practice and minimise risk. This includes: Infection control / needlestick Protecting themselves and others against infection risks. All staff regardless of whether clinical or not are expected to comply with current infection control policies and procedures and to report any problems with regard to this to the manager. All staff at the surgery should attend infection control training and updates as required. Health and safety / COSHH policy Fire policy Incident reporting policy Learning and Development: The post holder should only undertake tasks for which he / she is competent. Any training / development needs should be discussed with the manager. The post holder is expected to undertake all mandatory training, relevant additional training and participate in clinical supervision / reflection on practice. The post-holder is required to attend clinical / nurse meetings and participate in an annual appraisal which includes review of this job description. Equity and Diversity: Identify patterns of discrimination, take action to overcome this, and promote diversity and quality of opportunity. Support people who need assistance in exercising their rights. Adhere to local chaperoning policies. Accept the rights of individuals to choose their care providers, participate in care and refuse care. Assist patients from marginalised groups to access quality care. Responsibility: The post holder must be able to work on their own initiative but also as part of a multi-disciplinary team and have the ability to organise and prioritise their own daily workload. They must observe patient confidentiality at all times and work within their own personal competency. Job description Job responsibilities JOB PURPOSE The Health Care Assistant works under indirect supervision from the Practice Nurses, undertaking appropriately delegated tasks and duties. The role provides support to the practice nursing team to enable them to function effectively. The post holder is expected to contribute to the nursing teams aim of providing high quality, safe and effective nursing care to the practice population. KEY RESPONSIBILITIES Clinical Practice: To perform venepuncture for patients including patients from sixteen years old, using vacutainer system and use the electronic request system (ICE) to record blood sample requests. To measure and record on practice approved templates, physiological signs - alerting a registered practitioner in an appropriate timeframe if physiological signs are outside normal parameters. Blood pressure Pulse rate and rhythm Temperature Oxygen saturations Height and weight (BMI) To maintain the Home BP devices inventory, tracking and service schedule data. Undertake 24-hour blood pressure monitoring To test urine specimens using appropriate equipment and prepare samples for hospital transportation and analysis if required. Undertake ECGs as requested & report to the appropriate GP / ANP. To perform simple dressing regimes. Removal of clips and sutures. Assist GPs with minor surgery clinics / coil fittings. Perform ear irrigation. To perform registration medicals (New Patient Checks). To undertake NHS Health Checks Part 1 (collection of data) To perform Flu, Pneumonia and B12 injections (after the first dose has been given by a registered healthcare professional) within the surgery environment. Administration will be under a Patient Specific Direction / prescription. To monitor stock and place order for pathology items. To ensure that GP rooms are checked weekly and stock replenished and rotated as required, ensuring that internal cupboards are clean and stock is checked re expiry dates. Check sharps bins are appropriately labelled, secured and replaced as appropriate. To undertake weekly checks of the emergency equipment To perform other tasks as appropriately trained and agreed to meet the needs of the practice. Communication / Utilising Information Systems: Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment. Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating. Communicate in an appropriate timeframe, any concerns about patients health status to a registered clinician. Document care and accurately record data using SystmOne. Contribute to the work of the practice team in by utilising the data from SystmOne and other information systems to improve care. Delivering Quality Service: Work with the nursing and practice team to assess effectiveness of care delivery, for example through assisting with audits, reviews and evaluation of care. Support and participate in shared learning across the practice and wider organisation. Team Working: Understand own role and scope in the organisation and identify how this may develop over time. Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working. Work effectively with others to clearly define values, direction and policies impacting upon care delivery. Participate in team activities that create opportunities to improve patient care. Management of Risk: The post holder must comply with all PICS policies and procedures which aim to ensure safe practice and minimise risk. This includes: Infection control / needlestick Protecting themselves and others against infection risks. All staff regardless of whether clinical or not are expected to comply with current infection control policies and procedures and to report any problems with regard to this to the manager. All staff at the surgery should attend infection control training and updates as required. Health and safety / COSHH policy Fire policy Incident reporting policy Learning and Development: The post holder should only undertake tasks for which he / she is competent. Any training / development needs should be discussed with the manager. The post holder is expected to undertake all mandatory training, relevant additional training and participate in clinical supervision / reflection on practice. The post-holder is required to attend clinical / nurse meetings and participate in an annual appraisal which includes review of this job description. Equity and Diversity: Identify patterns of discrimination, take action to overcome this, and promote diversity and quality of opportunity. Support people who need assistance in exercising their rights. Adhere to local chaperoning policies. Accept the rights of individuals to choose their care providers, participate in care and refuse care. Assist patients from marginalised groups to access quality care. Responsibility: The post holder must be able to work on their own initiative but also as part of a multi-disciplinary team and have the ability to organise and prioritise their own daily workload. They must observe patient confidentiality at all times and work within their own personal competency. Person Specification Qualifications Essential Please provide details of your CPD, using examples where necessary. Knowledge and skills Essential Please provide detailed information of how you feel that your knowledge and skills are suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance. Personal Qualities Essential Please provide details for why you would be a great fit for this role and why you have decided to apply. Experience Essential Please provide detailed information of how you feel that your experience is suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance. Person Specification Qualifications Essential Please provide details of your CPD, using examples where necessary. Knowledge and skills Essential Please provide detailed information of how you feel that your knowledge and skills are suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance. Personal Qualities Essential Please provide details for why you would be a great fit for this role and why you have decided to apply. Experience Essential Please provide detailed information of how you feel that your experience is suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Primary Integrated Community Services Address Hama Medical Centre Nottingham Road Kimberley Nottingham NG16 2NB Employer's website http://picsnhs.org.uk/ (Opens in a new tab)