People Partner II - London, Manchester or Gateshead The People Success Partner II is an Operational HR Generalist role and not an HRBP role. Are you curious, motivated, and forward-thinking? At Worldpay, you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. The People Success Partner II is an HR Generalist role that works within a highly collaborative team of People Success Partners within The People Success UK and Europe team. You will be aligned to a defined Business Unit within the UK. This role could be based in any of our main hub offices across the UK (London, Manchester or Gateshead). You will be required to be in a office 2 days a week. Responsibilities Employee Relations Managing the process of Disputes, Grievances, Performance Management, PIPs, Compliance issues and Disciplinary action, short term absence cases, which may lead to long term absence and the management of those cases, probation dismissal and appeals. Coaching and Supporting Managers and Employees through these various processes from beginning to end. Supporting People Partner Senior to proactively engage with leaders, training and coaching them to prevent ER issues, identifying early warning indicators, working with them to develop solutions. Partnering with internal legal, to maintain and manage regional policies and procedures including application, use and ongoing updates/regulatory changes and best practice. Provide information and guidance to employees and managers on company policies and procedures. Supporting managers and employees through maternity, paternity, shared parental and other family policies and questions. Supporting and coaching managers with flexible working requests. Culture and Engagement Support business area with action planning and interventions to increase engagement. Identify opportunities and interventions to embed Worldpay values in actions and behaviours. Act as a change agent and be a culture champion. Compensation Utilise compensation tools and recourses to coach, train and support managers. Ensuring managers have a clear understanding of the compensation philosophy, policy, and are supported in applying it. Support Senior People partner with insights to develop any wider pay reviews. Learning & Development Ensure managers and employees have a clear understanding of the Learning & Development (L&D) philosophy, tools and resources available. Support Senior People Partner on identifying any learning needs. Position Requirements Proven UK Employee Relations experience Knowledge of UK employment law and HR practices Exceptional interpersonal and influencing skills Strong user skills of HR systems and Microsoft office programs Ability to work under pressure Strong team player with a can-do attitude At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team. Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers. Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up. Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives. Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. We can’t wait to hear from you. To find out more about working with us, find us on LinkedIn. LI-MQ1 Privacy Statement Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. pridepass