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Client:
Abri
Location:
Bracknell
Job Category:
Other
EU work permit required:
Yes
Job Reference:
a21582651fdd
Job Views:
6
Posted:
09.02.2025
Expiry Date:
26.03.2025
Job Description:
Our services are better when they are shaped with customers.
We're looking for a confident professional with experience in ensuring that customers’ voices influence service delivery and improvement to join us as the Resident Involvement Business Partner.
You will bring your energy and great people skills to partner with operational teams in Abri to design, support, and facilitate tailored initiatives. This includes inspiring and encouraging residents to get involved through face-to-face workshops, estate visits, digital sessions, or other approaches. Amplifying customers’ voices for real impact and great outcomes that make a difference is the purpose of the role.
You’ll report back to stakeholders and customers about the outcomes of their involvement, keeping great records to ensure we can learn from what works well and celebrate the success of our approach.
Your role will include supporting the new Regional Customer Panel, which is fundamental to our “large but local” approach. You will connect the panel with key teams, service leads, and directors to ensure transparency, accountability, and influence that reflects residents’ priorities.
We’re looking for experience in customer engagement, social housing, or both, and your standout qualities will be your ability to communicate and influence at all levels.
If this is you, we'd love to hear from you. If you're interested in learning more, be sure to take a look at the job description below.
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