We are looking for an experienced Registered Care Manager to join our award winning Specialist Residential service.
Using positive interventions you will manage a bespoke care environment, enabling and supporting people aged 18+ who have a Learning Disability, Autism and challenging needs, to have valued lives and work towards individual meaningful outcomes.
You will be supported within your role by a robust tiered management structure, which is unique to the service. Due to the nature of this role, we are looking for an individual with previous management experience within a similar setting and who can also demonstrate a proven track record of quality care from previous inspections.
Role and Responsibilities:
1. To work closely with our Area Operation Manager and build a strong relationship with our customers, care managers and stakeholders.
2. To promote the rights of each person we support and keep their wishes at the centre of their care and support.
3. To ensure that all staff within your service have the correct skills and experience and are matched to deliver excellent care for the people we support.
4. To maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the service.
5. To fulfil the registration requirements and performance standards required by the CIW.
6. To complete assessments for the people we support, support plans and risk assessments.
7. To deliver a high standard of support services for the people we support.
8. To ensure high standards and best practices are maintained at all times.
9. To familiarise all employees with company policies and procedures and ensuring these are being followed correctly.
10. To support, develop and manage support staff within your service area.
11. To ensure all records are maintained, monitored and evaluated to ensure effectiveness.
12. To provide leadership and consultation with your team including supervisions and appraisals.
13. To work with our recruitment team to recruit, select and hire potential staff in accordance to relevant job descriptions.
14. To complete, maintain and submit reports and records to regulating bodies as required.
15. To manage the rota coordination team to supply timely rotas for staff.
16. To hold regular staff and management meetings.
17. To work within the on call system taking responsibility for the communication and support to the services.
What we’re looking for in a Registered Manager:
1. You will need to be experienced, driven and passionate individual with experience working with individuals who have a learning disability, challenging behaviour and mental health needs.
2. You will need to have achieved your QCF Level 5 in Health & Social Care Management or equivalent.
3. You will have previous experience working within a management role, at demonstrable experience of management within a domiciliary or residential service.
4. You are required to be computer literate, have strong relationship building skills and customer service skills.
5. We are looking for a confident and reliable individual who strives for success.
6. You will have experience of the care sector, the regulatory framework, service delivery with excellent working knowledge of the essential standards and statutory inspections in social care.
7. You will be a passionate individual, who ideally has experience of working with individuals who have a learning disability and mental health needs.
8. You will need to demonstrate a commitment to enabling people to live fulfilled and independent lives both within their homes and the wider community.
9. You will need to be able to provide the Support Workers with the direction, leadership, guidance and support they need to ensure the people supported they are assigned to receive person centred care in line with their individual needs.
10. You will need to demonstrate a high level of personal integrity towards providing an exceptional standard of service.
Benefits:
1. Refer a Friend bonus (you can earn up to £500 per successful recommendation)
2. Free DBS check
3. Cost of compulsory Social Care Wales registration fee paid by M&D Care
4. Employee Health & Wellbeing Scheme (for staff with >6mths service)
5. Comprehensive training
6. Career progression
7. 33 days holiday including bank holidays each year
8. You can achieve a yearly performance and attendance related bonus
9. Occupational pension scheme
About M&D Care
M&D Care are an established family led business, which is run by a passionate team of professionals who deliver specialist, complex and bespoke care services throughout South West Wales for people with Learning Disability, Physical Disability and Mental Health needs. We believe that everyone should be given the opportunity to succeed and to achieve their goals and aspirations in life however big or small these may be.
Our People
Our employees are a diverse, inclusive and a talented team of individuals, striving to make a difference through their everyday work. Working for M&D Care means you’ll get the opportunity to work with amazing people and help to enhance and fulfil the lives of the people we support.
We are committed to promoting inclusion, where every staff member has a sense of belonging. We welcome applications from everyone and actively seek a diverse range of applicants. We value our differences and fully advocate, cultivate and support an inclusive working environment where staff treat one another with dignity and respect.
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