Job Title: Laboratory Manager - Grangemill
Job Purpose: To manage the day to day running of the laboratory and associated quality function at Grangemill, Matlock. To ensure the quality of materials produced is of the highest standards achievable, to manage and motivate laboratory technicians, to report on relevant KPIs and use these to drive continuous process improvement.
Qualifications: Degree level in a scientific field or demonstrated history of managing a laboratory ideally within the construction industry.
Principal Objectives:
1. To ensure the laboratory functions to a high standard
2. Manage and motivate the laboratory staff
3. Continuously monitor and improve procedures and methods to ensure an ethos of Continuous Improvement is maintained
4. Ensure timely reporting of test results and appropriate actions are taken
5. Undertake complaint investigations on material issues and produce detailed reports
6. Represent the company during third party certification and ISO 9001 audits
7. Write and maintain Risk Assessments
8. Write and Maintain SSOPs
9. Ensure internal audits are carried out
10. Implement any corrective actions found
11. Ensure that information specified on specifications is technically correct and in line with current correct codes of practice
12. Forge close relationships with site Engineering and Production staff
13. Provide technical recommendations
14. Assist in the preparation of specifications
15. Assist in the development and implementation of training materials
16. Ensure that R&D projects are progressing in a timely manner
17. Assist in the complaints/returns process
18. Implement processes to ensure all technical inquiries are dealt with in a timely and effective manner, with relevant KPIs to measure effectiveness
19. Ensure all sources of inquiry are effectively and suitably managed – website/phone/internal and external
Person Specification:
1. Excellent management and interpersonal skills
2. In-depth knowledge of ISO 9001
3. Good knowledge of the requirements of a Factory Process Control system and CE / UKCA requirements
4. Understanding of BS EN 13108 specifications
5. Good practical knowledge of Asphalt and hot melt roofing applications
6. Excellent communication skills both written and oral
7. Good attention to detail
8. Confidence to deal with people at all levels
9. Ability to work on own initiative as well as part of a team
10. Good report writing skills
11. Comprehensive knowledge of BSI and Industry standards
12. Excellent organisation skills
13. Good knowledge of IT software, specifically Microsoft packages
14. Ability to organise working days in a logical manner
15. Flexible in terms of travelling and hours
Managing Operations:
1. Ensure self and team adhere to Health & Safety whilst on site
2. Ensure risk assessments are carried out
3. Health & Safety is adhered to at all times
4. Company policy is followed at all times
Managing People:
1. Ensure expectations, objectives and key performance indicators are communicated clearly to team members
2. Hold regular one to one meetings and team meetings
3. Ensure the development needs of employees are understood and met
4. Build and maintain a professional relationship with both internal and external customers
5. Ability to communicate effectively
6. Organisation skills
7. Ability to lead and engage
8. Willing to have ‘Difficult Conversations’ when needed
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