Returns Team Leader - Night Shift (Worcester)
Job Type: Permanent
Job Sector: Transport, Logistics
Region: West Midlands
Location: Blackpole East Trading Estate, Blackpole Road, Worcester, WR3 8SG
Salary: £13.39 per hour
Salary Description: £13.39 per hour plus 20% Shift Allowance excellent benefits
Posted: 09/04/2025
Recruiter: Arrow XL
Job Ref: 55
Job Views: 1
40 hours per week, on a 5 over 6 Rota
Working hours: 22:00-06:00
£13.39 per hour, plus 20% Shift Allowance
In addition, you will also get these great benefits:
Annual Leave Entitlement – 31 days entitlement (including statutory bank holidays) which increases with service!
Holiday Buy Scheme – Buy up to 5 additional days
Enhanced Pension Plan – ArrowXL company contributions matching up to 6%
Life Insurance – Company funded 2x basic salary life cover from day one
Enhanced maternity, paternity, adoption and shared parental leave
Long Service Awards – Awarded for every 5 years’ service
Employee of the Month Incentives – Local winners across the country plus an overall winner chosen by the CEO
Progression and Development Opportunities – Investment into your career path via our award-winning Training Academy
Up to 25% Staff Discount at www.very.co.uk
Retail Discounts – Huge discount savings across retailers and restaurants including Apple, Asda, B&Q, Halfords, Nando’s, TGI Friday’s, Screwfix and many more!
Discounted Gym Membership – Up to 25% discount across 3700 nationally located gyms, health clubs, leisure centres, bootcamps and fitness studios
Cycle to Work Scheme – In partnership with Evans Cycles, the Arrow XL C2W scheme offers great benefits and discounts
ArrowXL is hiring! As the UK’s leading provider of Two-Person Home Delivery, we continuously strive to make the world of delivery a better place. Our aim is to build a welcoming and friendly business that supports the local community. We store and deliver large, heavy and bulky items in pristine condition – the kind of items that typically need two attentive people to handle. Quite often these items need installing for our customers, which we also do!
The ArrowXL culture thrives on six core values:
Innovative | Safe | Respectful | Excellent | Responsible | One Team
ArrowXL is now recruiting for a Returns Team Leader to join our busy Returns department in Worcester. Leading a team of hardworking Warehouse Operatives, you will hold responsibility for the smooth operation of our Returns function on the Night Shift, ensuring all goods received are as they should be, whilst also leading a team of highly skilled Warehouse Operatives. Dealing with items such as refrigerators, televisions, indoor and outdoor furniture requires hard work and dedication. By choosing to be part of our Returns team, you will be warmly welcomed into the ArrowXL family.
Main Responsibilities
Your role will include:
1. Leading a team of hardworking Warehouse Operatives
2. Motivating your team whilst also coaching and developing those that need further support
3. Identifying opportunities for improved efficiencies within the Returns function, recommending and implementing changes where needed
4. Regular client and supplier contact
5. Overseeing the day-to-day handling of returned goods, ensuring that all returned goods are as they should be
6. Strict adherence to health and safety regulations and processes
7. Good housekeeping and quality standards
8. Process stock within the department, working on spreadsheets and updating as necessary
9. Stock control, quality control and regular audits
10. No two days are quite the same as a Team Leader, and you will also be expected to help out on the floor, unloading and loading goods.
The Ideal Candidate
With the amount of applications expected for this position, we will only be able to proceed forward with candidates who match our essential requirements stated below:
1. At least 2 years’ experience working within a Warehouse
2. Demonstrable experience improving Warehouse operations
3. Experience of leading/coaching teams
4. Strong people skills – with the ability to influence, coach and develop
5. Possess a good knowledge of how a returns department operates
Contact Details:
Arrow XL
Tel: 000 000 0000
Contact: Rebecca Watson
Email: VPF53C204E.567@vacancyposter.com
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