Transport Assistant - Sharpness
The Docks, Sharpness, Gloucestershire England, GL13 9UX
Monday to Friday
7am 17.00pm £12.ph with one hour over time per day paid at £18.00
Main Responsibilities
* Updating and maintaining the "chasers management system" to ensure that all delivery issues are recorded
* Ensuring Week commencing ETA dates are achieved
* Ensuring all Haulage response required chasers are responded to within 24 hours
* Updating and maintaining non delivery reasons
* Liaising with the Transport co-ordinator to ensure hauliers are booked in for deliveries of product in accordance with daily booking limits.
* Chasing Delivered orders to ensure product is delivered from site within the agreed time period
* Assisting with the despatch desk and weighbridge system (Site dependant) to ensure goods received and despatched are processed according to company procedures/protocols.
* Training despatch desk staff
* Ensure site haulier data base is maintained with accurate and up-to-date information
* Assisting colleagues due to holiday, sickness or work load to ensure the smooth running of the business
* To adhere to company procedures in relation to all aspects of the IT systems, Business admin processes, procedures and policies
* Assisting Site Management in the execution of their administrative and office management duties as required
* To carry out any reasonable request
Knowledge, skills and experience required
* Organised with good time keeping
* Excellent verbal and written English
* Excellent attention to detail
* A can do attitude is essential in this role, to ensure our customers receive a high level of service
* An excellent telephone manner is essential, having the ability to communicate clearly at all levels internally and externally, keeping a calm presence within the office and on the telephone when under pressure
* A good team member with the ability to work in a small onsite team, Nationally with transport coordinators from other sites and the Business support services team
* Accurate computer skills required to ensure the correct costs are set against the correct haulage contractor
* Pro-active attitude with the desire to help others when possible
* Flexible and comfortable working in a dynamic environment with multiple competing priorities
* A Sound knowledge of UK geography and the major transport networks would be advantageous
* Good general understanding of PC applications including Microsoft Word and Excel
Please apply with an up-to-date CV
Acorn by Synergie acts as an employment business for the supply of temporary workers.
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A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .