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Job Description
JOB SUMMARY
The Portsmouth Marriott Hotel is looking for a Night Manager to join the Front Desk team!
We are looking for an enthusiastic Night Manager wanting to assist in ensuring all our guests have a wonderful stay at the world leading hospitality company Portsmouth Marriott Hotel. Located near famous landmarks such as the Spinnaker Tower, it has a range of amenities including Cast Iron Bar & Grill, our signature restaurant, and fitness centre.
As the Night Manager you will...
* Ensure the smooth running of the Hotel during the night, managing and supervising all Night Hosts including the contractors, ensuring Company standards are adhered to in relation to quality guest service and profitability.
* Ensure that all Night Hosts meet Company image standards at all times and that they are aware of the contents of the Host Handbook.
* Establish effective communication within the Night team and with all other Departments in the Hotel.
* Hold Night team meetings on a monthly basis.
A successful Night Manager is someone who...
* Follows all company safety and security policies and procedures; reports accidents, injuries, and unsafe work conditions to manager.
* Has strong communication skills & interpersonal skills.
* Possesses an excellent level of spoken and written English.
* Welcomes and acknowledges all guests according to company standards; anticipates and addresses guests' service needs; assists individuals with disabilities; thanks guests with genuine appreciation.
* Is able to work independently and within a team.
* Performs other reasonable job duties as requested by Supervisors.
* Has a flexible approach to working hours including evenings, weekends & bank holidays.
In return for your hard work, the Night Manager will receive...
* Discounted stays at over 9,000 hotels worldwide!
* Discounted food & drink in all our restaurants and bars.
* Discounts for your friends and family.
* Wellness and mental health programmes.
* 23 holiday days, increasing with length of service.
* Company sick pay after 6 months of service.
* World class training and development.
* Unlimited career opportunities (internationally and locally).
* Half price cinema tickets.
* Staff parties.
* Free meal on shift.
* Free car parking.
* Service awards and recognition gifts.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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