The 1532 Performing Arts Centre is seeking a passionate and proactive Customer Experience Manager to oversee customer experience operations for events. This is a permanent, part time position to start in May/June.
This role is crucial in ensuring the comfort and safety of the public before, during and after performances. The successful candidate will manage and coordinate the customer experience staff, plans their rotas and supervise the event box office and bar operations. The role will include effective stock management and back-office reporting. Strong leadership, excellent communication and interpersonal skills are essential, along with previous experience in customer service or event management.
This is an exciting opportunity to advocate for customer care and front of house sales in a vibrant work environment.
Benefits of working with us include access to free lunch, regular sports and social events, a cash health plan, pension and more.
Please check the Job Description for more details.
ABOUT BRISTOL GRAMMAR SCHOOL (BGS)
BGS is a large and thriving school with approximately 1,350 pupils aged between 4 to 18. We value our warm, vibrant and positive learning community, a place where pupils become accountable for themselves, responsible for others and empowered to have a voice and a role in the many activities and endeavours that make our School such a unique and exciting place.
SCHOOL MISSION
To provide an exceptional and rounded education to those who might benefit from it, regardless of their background and financial means.
We welcome applicants from all communities, and particularly from individuals who may not previously have thought of applying to a school such as ours.
EQUAL OPPORTUNITIES
The School is an equal opportunities employer and is committed to equality of opportunity for all staff. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage / civil partnerships.
SAFEGUARDING
Bristol Grammar School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. In accordance with our Child Protection Policy we are unable to process applications without a fully completed application form. The post is exempt from the Rehabilitation of Offenders Act 1974. All convictions, cautions and bind-overs, including those regarded as spent must be declared when applying. The applicant may post such a declaration in an envelope marked Private & confidential for the Headmaster which will only be opened should the candidate be shortlisted. The successful applicant must obtain List 99 clearance and DBS (Disclosure and Barring Service) clearance at enhanced level. This role involves engaging in regulated activity relevant to children, it is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children.