Drainage Engineer Metro Rod Newport & Hereford Newport, Cardiff & surrounding areas Salary £25,000 - £35,000 DOE plus benefits, overtime & on-call Metro Rod has been leading the way in drainage solutions for over 40 years. Founded in 1983, Metro Rod is a leading provider of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 40 franchisees with geographical coverage across most of the UK, Scotland, and Norther Ireland. With over 40 years in the industry, Metro Rod remains a fast-growing and dynamic business. Its sister company, Metro Plumb, operates more than 30 local depots, addressing a range of plumbing issues from emergency repairs to routine maintenance. Together, they offer a one-stop shop, supported by a network of over 600 engineers specialising in drainage, plumbing, pumps, and FOG management. Additionally, Franchise Brands’ Waste & Water Services Division includes Willow Pumps and Filta, enhancing their comprehensive service offering. Major companies trust these brands for their consistent quality service and customer satisfaction, making them a trusted name in the industry. We are looking for an experienced Reactive Drainage Engineer to join our business covering the Newport and Cardiff areas. What does it entail? Carrying out a range of services associated with the cleaning, clearance, repair, and maintenance of our customers’ drains Operation of High-Pressure Water Jetting Equipment in line with rigorous safety standards Carrying out surveys Providing an exceptional standard of customer service and technical expertise Accurately recording work/job details via a range of bespoke internal/client systems and apps Communicate effectively with high profile commercial and domestic clients and Metro Rod Support Centre colleagues to ensure excellent customer service is always provided Being part of an on-call rota to help service our clients 24/7 / 365 days a year. This would be one week in four- variable according to the business needs What are we looking for? High pressure water jetting and CCTV Surveying with experience in commercial drainage beneficial but not essential as full training provided for the right candidate Excellent problem-solving ability with sound technical knowledge Have a positive, flexible, can-do attitude Want to be part of a growing and progressive business Be willing to work some unsociable hours Full UK driving licence Must live in the Newport, Cardiff or surrounding areas