Customer Services Administrator
Marden
£25,500-£26,500
Full-Time Temporary - Contract until January 2026
Office-Based
Exciting opportunity for a Customer Services Administrator to support our client and their customers. You will also have responsibility of other tasks working closely with other teams as part of a cohesive Operations Team.
Essentials:
* Customer Services experience (both via telephone and face to face)
* Computer literate
* Ability to learn new systems quickly
* Attention to detail and questioning mindset
* Flexibility and willingness to react and help as situations arise
* Ability to multi tasks
* Take responsibility for key project deliverable
* Project and/or project experience would be beneficial
* Flexible, open and positive attitude essential
* Geographical knowledge of the country and road network
Key Responsibilities:
* Manage queries and support the activities of the sales and buying teams
* Customer service and process customer orders
* General administration duties
* Responding to Sales enquiries, developing your knowledge of the clients packaging materials
* Proactive customer care contacting existing and new customers for example when samples are sent out to promote products and manage their needs
* Contacting potential customers that have visited the company website to discuss the product range
* Ensuring the CRM system is kept up...