End Date
Thursday 21 November 2024
Salary Range
£42,120 - £46,800
Flexible Working Options
Hybrid Working, Job Share
Job Description Summary
At Lloyds Banking Group (LBG) we are driven by a clear purpose; to Help Britain Prosper. Across the Group, our colleagues are passionate about making a difference to customers, businesses, and communities. The Group Operational Resilience team is a key part of delivering this vision of putting customers at the heart of everything we do! Are you looking for a new challenge? Read on!
Job Description
JOB TITLE: Group Operational Resilience Culture and Capability Assistant Manager
SALARY: £42,120 – £46,800
LOCATION(S): Halifax, Bristol, Edinburgh, Leeds
HOURS: Full time
WORKING PATTERN: Hybrid, 40% (or two days) in an office site
About this opportunity
An exciting opportunity has arisen for someone passionate about Operational Resilience. This role will suit someone with a sense of ownership and integrity who enjoys working in a team delivering highly resilient outcomes for the Group and most importantly our customers. As a Culture and Capability Assistant Manager, you will play a crucial role in supporting continuous improvement of the Operational Resilience Operating model, providing training, engagement, and awareness through a robust handbook. You will play a key role in driving a resilient-first culture across the Group, which enables us to maintain the expected through the unexpected, for our customers, the financial market, and the Group. This is a fantastic opportunity to collaborate with colleagues from across the business to make a real difference for our customers!
This role offers a varied, exciting, and diverse opportunity for candidates looking to apply. The key responsibilities for this role are:
* Support the design, management, and execution of the Group’s Operational Resilience education, engagement, and awareness strategy, to enable a resilient-first culture across LBG, in addition to supporting the meeting of PRA and FCA regulatory expectations.
* Support the continuous improvement, oversight, and embedding of the Group’s Operational Resilience Operating Model.
* Support the business engagement model, ensuring effective two-way communication between the Group Operational Resilience team and the Operating Model role holders, supporting GEC and Board members in discharging their accountabilities. Ensure all materials shared are of a high standard, delivering key messages in a clear, concise, and easily understandable way.
What you’ll need
* Strong communication skills, both written and verbal, with the ability to adapt communication styles for different audiences.
* Creative mindset and agile approach to delivery.
* Understanding of the Operational Resilience and Business Continuity landscape, including the latest regulatory and industry developments.
* Experience in the delivery of Group-wide strategies.
* Experience in supporting the design and delivery of effective and engaging, far-reaching education and awareness agendas and content.
* Understanding of data analytic skills and the ability to provide insights.
* Experience of working in a highly regulated environment.
* Proactive self-starter with the ability to self-organise, plan, and prioritise activities while quickly understanding issues and escalating accordingly.
* Drive and determination to pick up and become proficient in new tools and applications to support education, engagement, and awareness content creation.
It is an exciting time to join Group Operational Resilience as we continue to enhance and mature the Group’s operational resilience culture and capability and continue our journey to meet the PRA and FCA Operational Resilience Policy regulations by March 2025.
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
* A generous pension contribution of up to 15%
* An annual bonus award, subject to Group performance
* Share schemes including free shares
* Benefits you can adapt to your lifestyle, such as discounted shopping
* 28 days’ holiday, with bank holidays on top
* A range of wellbeing initiatives and generous parental leave policies
Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.
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