Battle, Sussex hybrid working available
Are you ready for a challenge? Were looking for motivated, helpful individuals who are keen to deliver a positive customer experience every time. We’re an accredited, award-winning contact centre with a fantastic reputation for friendly and helpful customer service.
You’ll be call-handling and actioning digital contacts accurately, diagnosing and raising a wide range of issues, and working with our team to deliver a seamless customer experience.
Key responsibilities include:
* Providing exceptional customer service via calls, emails, and other digital channels
* Accurately handling and resolving customer queries in a timely and professional manner
* Working collaboratively with colleagues to achieve team goals and objectives
* Staying up-to-date with product knowledge and service information to ensure accurate and helpful responses
We offer a competitive salary, excellent benefits, and opportunities for career development and growth in a supportive and dynamic team environment.