Claims ExecutiveNorth West£65K, car allowance comprehensive benefits package Are you an experienced and client-focused Claims Executive with a passion for delivering exceptional service within the traditional broking sector? If so, we have an exciting opportunity for you A leading independent insurance brokerage, with a long-standing presence across the UK and Europe, is seeking an experienced Claims Executive to join their expanding team. You will be responsible for providing high-quality support to clients, managing the claims process, and liaising between insurers and clients to ensure timely resolutions. The Role: You will manage a small caseload of complex and contentious claims, from investigation to settlement. Apply extensive knowledge of insurance policies, coverage types, and claims procedures to assess and adjudicate claims within established timelines and guidelines. Collaborate with internal departments, external vendors, and stakeholders to ensure timely and efficient claims resolution. Provide leadership and mentorship to junior team members, fostering a culture of excellence, accountability, and continuous improvement. Develop and maintain positive relationships with clients, insurers, loss adjusters, legal representatives, and industry partners to enhance customer satisfaction and loyalty. Prepare and present reports and presentations on claims history and data. Visit clients on site during losses to investigate circumstances and build robust claims for swift, favourable resolutions. Negotiate with insurers to secure the best settlement terms under policy conditions. Advocate for the claims function and ensure optimal settlements. The required skills: You will be an experienced Claims Handler or Claims Executive within a broker. You must have experience of being client facing, with a track record of building and maintaining relationships. Strong knowledge of insurance policies, coverage types and claims procedures. Due to the nature of the role, you must hold a full U.K driving license. If you are ready to take on a new challenge, we would love to hear from you. Apply now and take the next step in your career with a prestigious organisation in the insurance broking world