We are seeking a professional and friendly Reception Supervisor/Manager to join our large multi-sited practice in Barnsley.
We require a skilled, motivated supervisor/manager to lead our reception services and associated practice administration. Experience in primary care is essential; managerial/supervisor experience is highly desirable for this role.
Main Duties of the Job
Brief outline of role:
* Initial patient and staff queries
* Staff supervision
* Training of staff
* Data quality and performance monitoring
* Clinical system work
* Care navigation
The candidate will need to have:
* Good communication skills, written and verbal
* Proficiency in office software and ideally EMIS clinical system
* Ability to handle multiple tasks and thrive in a busy environment
* Experience working in an administration role for a minimum of one year
* Ideally have some supervisor/manager experience
* Experience working in primary care would be very advantageous
If you are a motivated individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity within our practice.
About Us
We are a large multi-sited practice in Barnsley, with a great team who deliver excellent services for our patients.
Job Responsibilities
This role will lead and support the reception team for the practice, which covers multiple sites across Barnsley. The main location for the role will be at Brampton; however, there will be travel to other sites each week. The role will cover:
* Initial patient and staff queries
* Staff supervision
* Training of staff
* Data quality and performance monitoring
* Clinical system work
* Care navigation
Person Specification
Experience
* Good communication skills, written and verbal
* Proficiency in office software and ideally EMIS clinical system
* Ability to handle multiple tasks and thrive in a busy environment
* Experience working in an administration role for a minimum of one year
* Ideally have supervisor/manager experience
* Experience working in primary care would be very advantageous
Qualifications
* GCSE A to C in English and Maths
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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