About the role
No other nail brand has gained as much power, equity and beauty-cultural credibility as The GelBottle Inc. Despite our brand’s young age TGB products are the leading-standard in nail and are proudly displayed in the salons and studios of the most exciting nail techs in our UK home market and internationally - but this is just the start! We incredibly excited to announce we are launching a new landmark beauty destination and it is the ultimate creative expression of The GelBottle Inc’s brand.
Our space will marry our superior colour portfolio, technique and constant innovation with effective and world-class treatments & as the Spa Manager (reporting into the Head of Salon and Events) you will be entrusted with the day-to-day operations of our flagship spa which includes:
* Full operational responsibility for the spa co-ordinating multiple services and treatments to our customers from our flagship spa in the heart of Brighton.
* Leadership and recruitment of the team which will also include conducting regular performance evaluations, provide constructive feedback, and facilitate ongoing training and development initiatives.
* Oversee inventory management, including procurement, stock control, and supplier relations.
* Implementing and enforce standard operating procedures (SOPs) to streamline workflows and enhance efficiency.
* Providing exceptional customer experience & develop marketing and event plans with the central marketing & social media team to attract new clientele and foster loyalty among existing customers.
About you:
You will champion the brand ethos and uphold its reputation for exceptional service and product quality, leading the standard for this brand new flagship salon. To succeed in this role, we think you'll need:
* Extensive experience in a salon management role for a luxury day salon or spa.
* Experience and knowledge of The GelBottle products
* Exceptional communication skills, with a knack for building rapport and fostering positive relationships with clients and staff alike. Must have lead a team of circa 20 plus staff in a retail environment
* In-depth knowledge of salon products, services, and industry trends, coupled with a passion for staying abreast of emerging innovations
* Proficiency in salon management software and a strong aptitude for leveraging technology to streamline operations and enhance customer experiences
* Beauty Therapy Level 2 certification or above; additional qualifications in nails, beauty, aesthetics and salon management are highly desirable
* Flexibility to accommodate a varied schedule, including evenings, weekends, and holidays as required
Why DKollection/ TGB?
This is a chance to join and build a brand new salon within the heart of Brighton and play a key role in the success in TGB & DKollection's continued journey, and as additional benefits, you will also receive:
Great commission opportunities
25 days holiday + bank holidays
Flexible working hours with a rota, shift pattern
Birthday bonus (after one years’ service)
Healthcare cash plan (via. Health Shield)
Life assurance + pension scheme
Regular funded company events