Working with us provides great benefits, including: Access your pay as you earn it through our financial wellbeing platform ‘Wagestream,’ a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future. Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World 50% off Food & Beverage at all our Hotels & F&B Venues Spa Discounts at our venues with a Spa Retail, Cinema & Leisure Discounts Development Opportunities via our ‘Grow with us’ initiative, including Apprenticeship opportunities, our Development Programmes, and more Monthly ‘Star of the Month’ Awards Long-service Awards, that start after 1 year of service ‘Recommend a Friend’ Incentive – Be rewarded for referring someone you know Access to a confidential ‘Employee Assistance Programme (EAP)’ available 24/7, 365 days per year. Pension Scheme Other incentive programmes that run throughout the year About the role… As a Spa Receptionist you will become part of a dedicated team that engages with our guests throughout their experience with us. Your primary duty will be to provide our guests with a high standard of customer service, providing advice and guidance on treatments & retail products; making bookings and supporting the Spa Therapists in providing a truly memorable experience. You will support the whole experience, being the first and last person the client is likely to see, and therefore hold an important role in delivering a first class experience and encouraging repeat bookings and retail sales. You will also ensure Spa charges are processed correctly and that invoices are accurate. About you… Personality is key for this position having a guest focussed, friendly and bubily approach to deliver a memorable experience. • Experience in a similar position is essential, with a background in Spa very desirable. • Exceptional communication skills is essential, including a fluent level of the English Language. • A flexible approach to working hours with the ability to work early mornings, evenings and weekends. About us… At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide. INDLP