Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where every day is different? If so, we have the perfect opportunity for you! Our client, a leading local company known for its commitment to employee wellbeing, is seeking a Customer Service Administrator to join their supportive and dynamic team!
JOB TITLE: Customer Service Administrator
LOCATION: Exeter
SALARY: £26,000-£28,000 per annum DOE
HOURS: Full time, 08.30am-5.00pm, Monday to Friday
BENEFITS: Good holiday package, pension scheme, modern office with great amenities, casual dress, social events and welcoming environment!
THE COMPANY: An award-winning, local produce company, who really focus on employee wellbeing.
THE ROLE: We are delighted to be recruiting for a Customer Service Administrator for this Exeter based company. You will be joining a team who all support each other and work towards the common goal in a positive, fast-paced environment. You will be an integral part of the customer service team, providing a first-class service to the business's clients, alongside administrational needs and customer management.
Daily duties will include:
Answer customer calls, via phone, and emails
Update customer records and maintain database and company system
Resolve and record any customer queries in a timely manner
Account manage existing customers ensuring that they are receiving the best possible service
Process all cust...