Metro Rod Exeter
Salary up to £36K DOE + benefits
Metro Rod works with major clients such as Tesco, Marks and Spencer, Mitie, Clarion, Axa, and Wetherspoons across various sectors including FM, Social Housing, Property Management, Retail, Industrial, and Leisure. We are a fast-growing and dynamic business with over 40 years of experience, part of the expanding group Franchise Brands.
Founded in 1983, Metro Rod, along with its sister company Metro Plumb, provides leading drain clearance and maintenance services on a largely reactive basis. Our services are delivered by over 60 franchisees across the UK. We take pride in our reputation for quality service and customer satisfaction, trusted by major companies and high street names for their regular drain maintenance needs.
Within the Waste & Water Services Division of Franchise Brands, we also have Willow Pumps and Filta, which focus on sewage pumps and commercial kitchen solutions, providing a complete one-stop shop for water and waste management.
We are seeking an individual experienced in reactive drainage to support the Branch Manager and Director with the day-to-day operations of the Franchise. This role is ideal for someone with a background in domestic and commercial reactive drainage, looking for a more office-based position.
What does it entail?
This supervisory role involves overseeing the engineering team and the daily operations of the drainage business.
You will be the ‘go-to’ person for escalations, technical issues, project plans, and larger-scale works. There is an expectation that you will assist on-site with repairs and maintenance as needed. Full duties include but are not limited to:
* Provide technical guidance and support to team members
* Collaborate with cross-functional teams to develop project plans and timelines
* Monitor project progress and ensure adherence to deadlines
* Troubleshoot technical issues and provide solutions
* Plan large-scale works
* Process quotations
* Validate CCTV surveys and produce reports
* Produce RAMS
* Produce quotations after site visits
* Assist the Branch Manager with organizing vehicle repairs and maintenance
What are we looking for?
* Experience in domestic and commercial drainage (blockages and CCTV surveys)
* Knowledge/experience of drainage civils works is preferable
* Good telephone manner and computer literacy
* Understanding of Health and Safety
* Willingness to complete SSSTS course, and possibly SMSTS
* Able to write detailed reports and documentation
* Excellent communication and interpersonal skills
* Confident and positive character, able to motivate a team
* Able to build lasting working relationships within the Franchise and wider business
* Driving license
What you will receive
* 28 Days paid holidays
* Pension
* Personal development
* Company van and fuel card
* Branded uniform
* Ongoing Health & Safety and new skills training
* Paid overtime and call-out escalation available
* Benefits scheme including discounts at Tesco, ASOS, Just Eat, Pizza Hut, Green King, and more
* Company Pension
* 20 days holiday, plus bank holidays
Technical Supervisor
Exeter, Devon, United Kingdom
£30,000 to £36,000 per year plus benefits, overtime, and on-call
Permanent - Full-time
Posted today
Closing date: 30/01/2025
Job reference: GA1217781ExeTS
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