Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. What you will do The Global Headquarters for Volvo Financial Services is seeking two Solution Engineers, senior level, for the Parts & Service Finance Platform, part of the Product & Contract area of VFS Digital and IT. What you will do As a Solution Engineer, you will interact with the digital product owner, solution engineer, dev sec ops engineers, scrum master, and business stakeholders to identify their needs and provide the right solutions and expertise. You will take the lead in the development and delivery of a solution that best supports business requirements, using various techniques, products, and platforms. To do this, you balance various aspects of delivery from end to end, as well as proactively research advanced technology to find the best practices and cost-effective solutions. You will provide functional business solution support. You are a member of a stable team and will help manage product backlog, delivery, and support. Together with your colleagues at VFS and in the broad cross-functional network at the Volvo Group, you will take responsibility in the following areas: • Support the team in creating product specifications in the form of user stories with acceptance criteria, to ensure the stable team has all the required information to deliver the desired outcome. • Assist in leading the product discovery process for assigned capabilities (including requirements gathering, design, and scoping) in collaboration with the digital product manager, data analysts, and engineers. • Work to understand full solution capability and functionality, becoming a true expert. • Interact closely with business stakeholders, across multiple departments and countries. • Analyze and structure business requirements to understand and propose solutions in line with system capabilities. • Support the solution/system development process by providing business and technical best practices and identifying functionalities necessary to cover business needs. • Support release management, ensuring proper communication and full testing of changes. • Validate the functional and technical specifications and test cases. • Perform change management activities and prioritization of changes. • Recommend metrics to measure the performance of the solution in run-time (operation) • Assess and make configuration changes to the solution/system. • Together with technical and business teams, work on identifying, documenting, and resolving issues, incidents, and problems. • Identify opportunities for solution/system improvement, creating customer value. • Provide expertise and knowledge in business capabilities, functional analysis, process flows and mapping with applications, groups of applications, or applications sub-portfolios. • Support project teams with the implementation of solutions • Oversee managed services of solutions and applications in different markets globally. • Facilitate and chair meetings and workshops on solutions/applications. • Create presentations, spreadsheets, reports, and instructional material on the solution’s functionalities. • Participate in projects regarding systems development or acquisition, deployment, and rollout. Your Future Team You will report directly to the Chapter Lead for the Product & Contract area. In VFS, we demonstrate a clear vision to continue Transforming Together, a global mindset and a proven track record of successfully developing people, teams, culture, and leadership. In many of our markets, VFS has won the Great Place To Work award, where Great Work is done. By interacting with each other as an on-site business, we build relationships, which allow us to work together more efficiently and form stronger bonds with our colleagues and customers. The preferred location for the roles is Greensboro, NC (USA). Who are you? Do you dream big? We do too, and we are excited to grow together. In this role, we believe it is the right mindset that will make a difference at VFS. If you want to help create a highly engaged team to work on the latest technology and agile ways of working, driving the digital footprint for VFS, then we would welcome you to apply for this role. Qualifications likely required to be successful in this role include: • Solution development experience with .NET Core (C#/MVP), SQL Server • General knowledge of system design fundamentals • Azure cloud experience • Documentation experience and proven track record with implementations • Experience in supporting a product lifecycle. • Excellent communication skills with all levels of the organization • Excellent structuring and organizational skills • Strong technical background working with integrations / support. • Ability to present business and technical issues, ideas, and recommendations in verbal, written, and presentation formats using storytelling and logical arguments. • Financial Services industry experiences a plus • Experience working in an agile set-up, using DevOps or similar. • The skills to identify risks and impacts regarding the functional solution from a business analysis perspective to propose changes in business processes, IT implementations and/or operations when necessary. • Proficiency in English which enables you to take part in international projects. • A university degree in Computer Science, Systems Engineering, Business Analysis, Finance or similar. • Ability to work in multi-cultural and diverse environments What’s in it for you? We offer a solid and competitive package of compensation and benefits, plus you will enjoy a diverse working environment with a culture of care and inclusion. As an investment, we support your personal development and growth to achieve your career aspirations. Volvo Financial Services is an on-site business, and we understand that you might need occasional or temporary flexibility, which your leader is equipped to manage and fits well to our culture, as well as develop you for continued success. Ready for the next move? If you want to make a real impact in your career, Volvo Financial Services is where you want to be. We look forward to meeting you. We value your data privacy and therefore do not accept applications via mail. Who we are and what we believe in Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide. Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities. At Volvo Financial Services, we are working together to shape the world we want to live in. As the captive finance arm of the Volvo Group, VFS provides financial services and solutions that meet the needs of our customers’ evolving business. Through our dedication to innovation, we support society in its adoption of sustainable transport and equipment solutions. VFS is headquartered in Greensboro, North Carolina, USA and serves Volvo Group customers and dealers in more than 50 markets. Job Category: Information Technology Organization: Volvo Financial Services Travel Required: Occasional Travel Requisition ID: 11356