Job summary An exciting opportunity has arisen for two highly motivated and experienced individuals to join the Physiotherapy Team as Pathway Lead for Specialist Outpatient Services. The role provides professional, clinical, performance and operational leadership to specialist teams within our Physiotherapy service. This includes, but not extensive to; Respiratory Outpatients, Pulmonary Rehabilitation, Long COVID MDT Service, Pelvic Health and Pain Service MDT, South Warwickshire Integrated Musculoskeletal Service (SWIMS), First Contact Practitioners and Advanced Orthopaedic Physiotherapist. Theses services will be split across the 2 potential posts and may be subject to change. You will be accountable for operational effectiveness, service planning, resource allocation and strategic development to ensure we are providing safe, effective and quality services. You will be an experienced manager who is educated to degree level (or relevant experience) with significant time spent in a leadership role. You will be required to possess effective leadership, mediation and negotiation skills with the ability to think and operate strategically. You will be required to have a flexible and adaptable approach to work to ensure tight deadlines are met at all times with excellent communication and interpersonal skills. Main duties of the job To undertake a lead role, alongside the Physiotherapy Manager and Professional Lead, in planning, delivering and evaluating Physiotherapy service pathways within South Warwickshire University Foundation Hospital Trust. To line manage the physiotherapy staff employed within the services. To deputise for the Physiotherapy Manager when required. About us Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon and Royal Leamington Spa to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity. Our values can be summed up in one sentence. We are 'Trusted to provide safe, effective, compassionate and inclusive care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core. Date posted 26 March 2025 Pay scheme Agenda for change Band Band 8a Salary £53,755 to £60,504 a year per annum Contract Permanent Working pattern Full-time, Part-time, Flexible working Reference number 203-SS1082 Job locations Physiotherapy Heathcote Lane Warwick CV34 6SR Job description Job responsibilities To deputise for the Physiotherapy Manager in their absence and as required. Take professional responsibility for high-level decision-making and demonstrate sound clinical-reasoning skills to support senior staff and to act as an excellent role model and provide expert opinion on all aspects of physiotherapy as required. Knowledge, Skills and Experience To be accountable for the operational management and coordination of the physiotherapy teams in order to deliver an effective, efficient physiotherapy service, in line with current Trust policies and procedures. To provide effective clinical leadership to the team, enabling the service to deliver to the highest possible care standards, ensuring that evidence based practice is used. Ensure the service meets with professional and Trust standards and national policies using accredited outcome measures in order to provide a high quality service supporting the whole team to achieve this goal. To evaluate the physiotherapy services and undertake strategic and operational planning and implementation of service developments, liaising with all other stakeholders. To lead on effective risk management managing risk in unpredictable, uncertain situations to uphold patient safety, to carry out risk assessments in conjunction with departmental health and safety representatives and ensure accurate and timely reporting of incidents. To lead on Healthcare Governance activities for the service ensuring the principles of Health Care Governance and the Care Quality Commission standards are embedded within the services. Responsible for developing appropriate operational policy as required ensuring these meet service and Organisational objectives. Able to follow legal, ethical, professional and organisational policies/procedures and codes of conduct and ensure these are embedded into all acute service. Measurable Result Areas Ensure all Key performance indicators are met. To ensure that a regular in service training programme is in place to facilitate ongoing Continuing Professional Development opportunities for all staff working within the remit of their role. To be responsible for the collection, collation, analysis and interpretation of data and provide monthly performance reports and recommendations to the Physiotherapy Manager. To provide regular patient and stakeholder reviews and take responsibility to act upon this feedback. Responsibility for policy/service development: to enhance and improve services in conjunction with the physiotherapy leadership team. Responsible for providing and identifying training needed in relation to the job role for physiotherapy and to contribute to student experience by assisting with the provision of student placements. Responsibility for research and development: leading on audits and research development programmes on a regular basis. Communications and Working Relationships High level communication skills to provide both persuasive and counselling skills to engage patients and staff to maximum effect. Communicates effectively and appropriately with all stakeholders managing highly complex and sensitive information form an organisational perspective down to individual level with patients and carers. Demonstrate sensitivity/understanding of the complexity of communication and the possibility of barriers in language or understanding, utilising the PALS and Interpretation services as and when required. To develop close working relationships with colleagues in the Emergency, Elective, Family Health and Out of Hospital Divisions to enable effective joint working to meet service needs. To play a key role in the recruitment and selection of staff to the physiotherapy service and to represent physiotherapy on multi professional panels as required. To be an accountable signatory for ordering and budget purposes. Job description Job responsibilities To deputise for the Physiotherapy Manager in their absence and as required. Take professional responsibility for high-level decision-making and demonstrate sound clinical-reasoning skills to support senior staff and to act as an excellent role model and provide expert opinion on all aspects of physiotherapy as required. Knowledge, Skills and Experience To be accountable for the operational management and coordination of the physiotherapy teams in order to deliver an effective, efficient physiotherapy service, in line with current Trust policies and procedures. To provide effective clinical leadership to the team, enabling the service to deliver to the highest possible care standards, ensuring that evidence based practice is used. Ensure the service meets with professional and Trust standards and national policies using accredited outcome measures in order to provide a high quality service supporting the whole team to achieve this goal. To evaluate the physiotherapy services and undertake strategic and operational planning and implementation of service developments, liaising with all other stakeholders. To lead on effective risk management managing risk in unpredictable, uncertain situations to uphold patient safety, to carry out risk assessments in conjunction with departmental health and safety representatives and ensure accurate and timely reporting of incidents. To lead on Healthcare Governance activities for the service ensuring the principles of Health Care Governance and the Care Quality Commission standards are embedded within the services. Responsible for developing appropriate operational policy as required ensuring these meet service and Organisational objectives. Able to follow legal, ethical, professional and organisational policies/procedures and codes of conduct and ensure these are embedded into all acute service. Measurable Result Areas Ensure all Key performance indicators are met. To ensure that a regular in service training programme is in place to facilitate ongoing Continuing Professional Development opportunities for all staff working within the remit of their role. To be responsible for the collection, collation, analysis and interpretation of data and provide monthly performance reports and recommendations to the Physiotherapy Manager. To provide regular patient and stakeholder reviews and take responsibility to act upon this feedback. Responsibility for policy/service development: to enhance and improve services in conjunction with the physiotherapy leadership team. Responsible for providing and identifying training needed in relation to the job role for physiotherapy and to contribute to student experience by assisting with the provision of student placements. Responsibility for research and development: leading on audits and research development programmes on a regular basis. Communications and Working Relationships High level communication skills to provide both persuasive and counselling skills to engage patients and staff to maximum effect. Communicates effectively and appropriately with all stakeholders managing highly complex and sensitive information form an organisational perspective down to individual level with patients and carers. Demonstrate sensitivity/understanding of the complexity of communication and the possibility of barriers in language or understanding, utilising the PALS and Interpretation services as and when required. To develop close working relationships with colleagues in the Emergency, Elective, Family Health and Out of Hospital Divisions to enable effective joint working to meet service needs. To play a key role in the recruitment and selection of staff to the physiotherapy service and to represent physiotherapy on multi professional panels as required. To be an accountable signatory for ordering and budget purposes. Person Specification Qualifications Essential Diploma/degree in Physiotherapy Masters level qualification or equivalent experiential learning HCPC registration Evidence of relevant CPD maintained in a portfolio Desirable Member of the Chartered Society of Physiotherapy Leadership qualification Experience Essential Evidence of significant post registration experience in an outpatient setting Understanding and experience of working within MSK/outpatients Evidence of working in a management role or as team leader Evidence of appropriate continuing professional development activity to maintain up-to-date knowledge and on-going competence Evidence of involvement in audit and /or clinical research Evidence of the supervision and clinical education of less experienced staff and students Proven ability to evaluate the safety and effectiveness of the service and staff Understanding of organisational and system challenges facing acute services Desirable Evidence of undertaking service development/project management Skills Essential Ability to work as an autonomous practitioner and as part of as wider healthcare team Ability to make decisions involving complex facts and situations and to management and reconcile conflict Evidence of advanced clinical reasoning skills Evidence of managerial skills Ability to pass on highly specialist knowledge/advanced skills Able to present information written and orally, in a clear concise and logical manner and be computer literate Understand the legal responsibilities of the profession and adhere to professional standards Ability to supervise other staff Understanding of clinical governance and its relevance to this role Awareness of Information governance and its implications for the service and wider team Ability to interact with staff and service users at all levels demonstrating sound emotional intelligence Good written, verbal and non-verbal communication skills Personal Qualities Essential Excellent verbal and written communication and interpersonal skills Ability to work collaboratively within the MDT taking on lead role Ability to be flexible, empathetic and reliable Able to work effectively under pressure and under frequent difficult /distressing conditions Willingness to develop oneself clinically and managerially Demonstrates good time management and ability to prioritise workload Evidence of leadership ability Other Essential Commitment to CPD and service development Ability to carry out moderate to intense physical effort throughout the day and the ability to carry out concurrent activities Independent means of transport and full driving licence Person Specification Qualifications Essential Diploma/degree in Physiotherapy Masters level qualification or equivalent experiential learning HCPC registration Evidence of relevant CPD maintained in a portfolio Desirable Member of the Chartered Society of Physiotherapy Leadership qualification Experience Essential Evidence of significant post registration experience in an outpatient setting Understanding and experience of working within MSK/outpatients Evidence of working in a management role or as team leader Evidence of appropriate continuing professional development activity to maintain up-to-date knowledge and on-going competence Evidence of involvement in audit and /or clinical research Evidence of the supervision and clinical education of less experienced staff and students Proven ability to evaluate the safety and effectiveness of the service and staff Understanding of organisational and system challenges facing acute services Desirable Evidence of undertaking service development/project management Skills Essential Ability to work as an autonomous practitioner and as part of as wider healthcare team Ability to make decisions involving complex facts and situations and to management and reconcile conflict Evidence of advanced clinical reasoning skills Evidence of managerial skills Ability to pass on highly specialist knowledge/advanced skills Able to present information written and orally, in a clear concise and logical manner and be computer literate Understand the legal responsibilities of the profession and adhere to professional standards Ability to supervise other staff Understanding of clinical governance and its relevance to this role Awareness of Information governance and its implications for the service and wider team Ability to interact with staff and service users at all levels demonstrating sound emotional intelligence Good written, verbal and non-verbal communication skills Personal Qualities Essential Excellent verbal and written communication and interpersonal skills Ability to work collaboratively within the MDT taking on lead role Ability to be flexible, empathetic and reliable Able to work effectively under pressure and under frequent difficult /distressing conditions Willingness to develop oneself clinically and managerially Demonstrates good time management and ability to prioritise workload Evidence of leadership ability Other Essential Commitment to CPD and service development Ability to carry out moderate to intense physical effort throughout the day and the ability to carry out concurrent activities Independent means of transport and full driving licence Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name South Warwickshire University NHS Foundation Trust Address Physiotherapy Heathcote Lane Warwick CV34 6SR Employer's website https://www.swft.nhs.uk/ (Opens in a new tab)