About the role
Customer Advisor - Checkouts
Part time - 12 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £12.21 per hour*
B&Q Malvern
*Raising to £12.71 per hour from 1st April
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Checkouts Customer Advisor and you'll be a big part of this.
Key responsibilities
1. Become an expert advisor and an inspiration to customers.
2. Get to know every customer and their home improvement projects.
3. Focus on sales, click & collect, setting up displays, and maintaining store appearance.
4. Provide exceptional customer service at the tills.
Required skills & experience
1. Friendly, outgoing, and eager to help customers.
2. Interest in home improvement and willingness to learn.
3. Ability to work with new technology and adapt to new processes.
4. Strong team player, flexible with working hours including weekends, evenings, and bank holidays.
What's in it for me?
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognize that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits. Our benefits package includes a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and more! We also provide generous breaks to ensure you're refreshed and able to perform at your best.
For support during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
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