Welcome to Portsonachan Hotel, where we pride ourselves on delivering a warm and welcoming experience to all our guests. We are currently seeking a friendly and dedicated General Hotel Assistant to join our team. In this role, you will play a vital part in ensuring that our hotel operates smoothly and that our guests have memorable stays with us. As a General Hotel Assistant, you will engage with guests and colleagues alike, contributing to a positive atmosphere in our beautiful surroundings. Your responsibilities will range from assisting with the daily operations of the hotel, ensuring cleanliness and organization in all areas, to providing excellent customer service. We are looking for someone who loves working with people and can maintain a positive attitude even during busy times. Flexibility and a willingness to help in various departments, from front desk duties to housekeeping support, are key to success in this role. If you are passionate about hospitality and take pride in your work, we would love to have you as part of our Portsonachan family. Come and be part of a team that values hard work, dedication, and a shared commitment to creating an exceptional guest experience Responsibilities Assist in the daily operations of the hotel ensuring smooth service delivery Provide friendly and prompt customer service to all guests Maintain cleanliness and organization in all public areas and guest rooms Support the front desk with check-ins, check-outs, and guest inquiries Assist the housekeeping team with cleaning and preparing rooms Help set up and serve food and beverages during events and meals Perform minor maintenance tasks and report any major issues to the management Work collaboratively with all hotel staff to ensure a cohesive team environment Requirements Previous experience in hospitality or customer service is preferred Excellent communication and interpersonal skills Ability to work flexible hours, including weekends and holidays Strong attention to detail and a proactive approach to tasks Capable of performing physical tasks such as lifting and bending A positive attitude and a willingness to learn Team player with a passion for providing exceptional service