Kitt designs and operates workspace for the world's most vibrant brands. From managing the design and build, to creating an elevated ongoing experience, we create spaces that are worth leaving home for. The Role: As our Maintenance Manager, you will oversee a team of maintenance specialists, provide expert guidance on technical queries and personally handle more complex maintenance issues that require advanced expertise. This position combines management, technical problem-solving and a commitment to delivering exceptional service to our clients. Lead and manage a team of maintenance specialists, ensuring high-quality service delivery and work Act as the primary point of contact for more complex maintenance queries from the team Visit sites to assess quality standards and assist with complex issues Provide expert guidance to team members to resolve technical challenges promptly Ensuring work completed by our in-house maintenance team meets client expectations and adheres to industry standards Maintain accurate records of work completed, prepare RAMS and necessary approval documents for works, liaise with 3rd party maintenance contractors when required and undertake inspections for commercial properties Assist in preparation of proposals, budget and schedule for maintenance projects Enforce adherence to safety protocols for team members and ensure potential risks are identified and minimised. About You: Exceptional management, communication and organisational skills Strong proficiency in maintenance tools, equipment and techniques with a solid understanding of commercial building systems, electrical, plumbing and general maintenance. Excellent critical thinking and problem solving skills, being able to self-manage and using own initiative to proactively solve problems Adaptable - you can adapt your communication style based on who you’re speaking to, and you’re not afraid to manage expectations when necessary Ability to multi-task and work under pressure in a fast-paced environment Client-first mentality - you care about the experience of our clients and push to ensure their experience is effortless and you are responsive to issues raised Why Kitt? The world of work has shifted forever. As people everywhere prioritise purpose over their paychecks, company culture has been thrown into the spotlight. But the problem is, too many companies are showing up to work in bland, cookie-cutter offices. We’re leading this change. Real company culture can only be built in-person, in the real world – and for it to be authentic it needs its very own, personalised space. That’s why we create offices as unique as the brands and the people who work there. We’re long-term culture partners to our clients long after they've signed the lease and chosen the paint colours. We’ll Kitt you out Competitive starting salary of £55,000 - £65,000 Generous stock option scheme (ask us what this means if you’re not sure) 28 days holidays a year plus Bank Holidays Parental leave: up to 12 weeks paid parental leave for the primary caregiver Pregnancy loss support leave Regular socials; we love a good party Team socials on a Thursday Octopus MoneyCoach Workplace Nursery Benefit Cycle to Work scheme Season Ticket Loans Plumm - to support your mental health and wellbeing