Description We have a brand new role supporting our national retail division. You will be responsible for a variety of HR administrative duties supporting our Stores teams. You will play a vital part within the team, which will support our wider People Plan. You will have ownership for the employee life cycle of our employees – ensure that new starters are added to the HR system, job changes are actioned, leavers are processed in a timely manner along with ensuring all the relevant documentation is checked, saved and sent. Proactive management of HR queries across all communication channels and working with managers where necessary on escalations. We want this person to work closely with regional HR Advisors to take the lead on AWOL process alongside return to work and probations and Right To Work. You will support the wider HR team across a number of tasks including but not limited to new starter checks, Maternity, Paternity & Parental requests, area HR stats and HR meetings. The Team We’re a fairly new HR team and we have big plans which you will play a key part of. The wider HR team consists of L&D and Recruitment departments who you will work alongside of too. We’re made up of HR Business Partners, HR Advisors & HR Admins who support 3 areas of the business – Head Office, The Distribution Centre and Retail. Our focus as a department is our people and our vision is to nurture and develop a people centred and team orientated culture, where your voice is heard, and you feel valued every day. This is such an exciting time to join us, we’re looking forward to having you support the business in the day-to-day aspects but to also get involved in all the great things we have planned for our people at Footasylum. Why Footasylum? We are one of the leading omni-channel retailers across the UK, but more than that we are a brilliant place to work. We value you and your development. We have loads of examples of people moving upwards, across to other departments and given training to excel their personal and professional skills. Our aim to create a fun environment, where your success is paramount to ours and your are given the right tools, support and platform to achieve your goals. About You Ideally you will currently sit in a HR administrator role with retail or hospitality and looking for a new opportunity to expand on your current experience and knowledge. HR for Footasylum is about the people, which for us means that you will be someone who can build strong relationships, influence senior stakeholders and provide thoughtful and constructive feedback. Sound judgement is a must, with the ability to remain objective and pragmatic. You will have a proven ability to develop successful working relationships with senior stakeholders and the ability to balance coaching and challenging style to drive great outcomes Being confident with IT and Microsoft Office will allow you to work on projects, communicate effectively through written and verbal channels and help deliver projects and presentations. Diversity We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing service to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences. Recruitment Process With the COVID-19 situation beginning to abate, our teams are all working a in a hybrid mix of office and home working, adjusting to this new way of working as best we can - and as such we’ll help make the interview process as clear and stress-free as possible, giving you the same opportunity as if we were meeting face to face. We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a call or Teams video for an informal chat about the role, and to see if we’re a good fit for you. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity for you.