IT – Permanent – Shrewsbury
L & C Consulting are recruiting on behalf a successful law firm for a new Software Specialist / Applications Specialist to join their internal IT team, concentrating on systems and services. To be considered for this excellent, permanent opportunity within this well-respected and successful business, you must have worked in a similar role before and ideally within the legal sector.
Your duties will include (but not be limited to):
* Work closely with end users
* Act as escalation point for incidents and problem management
* Provide customer support throughout incident, change, and problem solving
* Review existing and develop new processes
* Project management
* Training and support
* Create and maintain Application documentation
Technical skills and experience will ideally include:
* ITIL
* Envision
* Intapp
* iManage
* Workshare
* Ms Office Applications & Windows Server / Exchange
* VMWare
* Citrix
To be considered for this Applications Specialist role, in addition to the technical skills and experience, you will also have excellent customer service and communication skills, be confident, keen to learn new skills, and have excellent time management skills demonstrable by being able to manage multiple projects simultaneously.
You will ideally be Degree educated in a related field.
The role requires some local travel so you must have a valid UK licence and own transport.
Job Types: Full-time, Permanent
Pay: £38,000.00-£42,000.00 per year
Benefits:
* Company pension
* Free parking
Schedule:
* Day shift
* Monday to Friday
Education:
* Bachelor's (preferred)
Work Location: In person
Reference ID: SY0621
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