The Retail Operations Manager is a key member of the Hospice Income Generation Team with special responsibility for managing and supporting a team of shop managers to maximise income from the shops within their remit and from other retail initiatives in Kirklees. You’ll be experienced in managing within a retail environment, great at motivating and developing staff. You will be an excellent team player, working with others to grow sales. As an employee, you will be offered a range of benefits, including 27 days holiday (pro rata for part time staff), access to our Employee Assistance Programme, high-quality, low-cost meals at our Dalton site and complementary therapies. NHS Pensions are also transferable for those already contributing. The Kirkwood provide specialist care, free of charge, to adults in Kirklees with advanced, progressive illnesses at any time from diagnosis to the end of life, respecting their individual needs and wishes. Care and support are also provided for their family members, friends, and carers, both during the illness and after death. Through education, training, and partnership with others, we improve care for everyone affected by a life limiting illness. Please note, we reserve the right to close this vacancy early if we receive sufficient applications. Job ref: 148