About us We keep you mobile by sourcing a vast range of tyres from around the world, and supply our customers from our 11 UK distribution centres, using our own fleet of vehicles and drivers. Amongst UK automotive businesses, we are the ‘go-to’ people who strive for excellence in delivering a first class service with first class products. Our products come from a natural resource and we also offer customers recycling service after use. Our passionate and dedicated teams of people are at the heart of everything we do. They are the key to our success. The role The primary purpose of the customer service agent is to sell the company’s products and / or services through the handling of incoming telephone enquiries. The secondary purpose of the customer service agent is to support the overall team’s business performance. The role will be based at distribution facility and offices in Erdington, Birmingham, 40hrs per week including 1 in 6 Saturday AM's on a rotational basis. The basic salary plus performance related bonus available could be from £27k to £28k per annum plus the benefits listed below. Key accountabilities Meeting personal sales targets Undertaking team sales activities as directed from time to time Providing high levels of customer service at all times Promoting the latest customer systems Accurate use of the sales / ordering system and following the departments SOPs and policies. To be an active member in a sales team including the externally based Business Development Managers. Deliver high degrees of customer service. Skills & experience Time management Administration management experience Good IT skills and knowledge Good communication skills Other Performance related bonus 31 days annual leave including bank holidays, increasing with service Exclusive discounts at major retailers, restaurants, holidays and much more Generous staff discounts for you and your family Award-winning training and development, with fantastic career prospects Wide range of wellbeing support for you and your family Job Reference: STS02728