Business Support Assistants – Children’s Social Care Teams
Grade 2: £24,790 - £25,183 pa
Interview date: 17th January 2025
We have a full-time permanent position available based at Bunny Hill Centre, Hylton Lane, Sunderland with free on-site parking.
Following completion of induction & training, flexible & agile working is available.
Together for Children deliver Children’s Services on behalf of Sunderland City Council. We are proud to be the first in the country to make the leap from Inadequate to Outstanding. The Company continues to deliver upon its ambitious improvement journey with better outcomes for children and young people at the heart of everything we do.
We are looking for a Business Support Assistant to provide administrative support to our busy SEND team, who support children, young people, and their families. The main duties include:
1. Inputting and retrieving information into the Capita Education information management system.
2. Manning the dedicated telephone line.
3. Dealing with queries from parents and schools.
4. Processing letters and issuing key documents.
These are busy teams, so the ability to be flexible, manage, and prioritise workloads is essential to the service.
We are looking for candidates who:
* Have excellent communication and strong IT/keyboard skills.
* Have a clear understanding of the need for confidentiality.
* Have experience of working in an office.
* Can work to a high level of accuracy when dealing with sensitive information.
* Are customer-focused and have a high level of commitment to work in partnership with service users.
We have many benefits on offer to our employees. Please see our Employee Financial Wellbeing & Support Guide contained in the supporting documents on North East Jobs.
Visa sponsorship: We welcome applications from all nationalities; however, successful candidates must, by the commencement of employment, have the right to work in the UK. #J-18808-Ljbffr