Service Care Solutions are looking for a Business Administrator to work within Derbyshire County Council on a 12-month contract.
Location: Derbyshire (Hybrid)
Job role/responsibilities:
The successful candidate will join a supportive and friendly management and wider team, so it is vital they work as a team player. The service area is undergoing transformation and improvement, therefore the BSA must be flexible and pro-active as well as comfortable with change and open to new ways of working.
Provide the main point of contact for a senior member of staff acting as a filter and resolving issues to provide effective support and problem resolution.
Proactively monitor correspondence to ensure that any necessary actions are identified, tracked, and addressed to ensure all deadlines are met.
Arrange transport provision on behalf of other departments, using established systems and processes.
Monitor and review contract performance and address conduct and poor performance issues, escalating complaints as necessary to a senior member of staff.
Co-ordinate meetings: providing administrative support and note taking ensuring that any action points are followed up.
Provide clear information and guidance on policy and procedures within the service area and ensure they are communicated and adhered to
Build and sustain relationships with internal colleagues and service users to resolve issues and to ensure the needs of the service and service users are met.
Build and sust...