Supply Chain & Technical Administrator | Sittingbourne | £23k – £25k
We are recruiting for a Supply Chain & Technical Administrator to join our client, based in Sittingbourne.
Principle Purpose of Position:
The Supply Chain and Technical Administrator will be responsible for the administration duties of the Technical and Supply Chain teams. The Administrator must be able to liaise with the internal operations and sales teams and customers in a professional manner and possess excellent organisation, communication, and efficiency skills. The Administrator works alongside many departments and therefore understands the pressures on each department to ensure their constraints are recognized while performing their duties.
Key Responsibilities and Accountabilities:
Administrative Skills:
* Excellent organisation skills and the ability to manage the expectations of internal and external users.
* A large part of their work involves MS Office packages (mainly Excel and Word), and therefore they must be able to use these packages to an advanced level.
* Must develop and understand current procedures in place and improve where necessary to respond to the changing needs of the business.
* Must manage their time effectively and be confident in prioritising workload, which will involve liaising with staff when demands cannot be met.
Supply Chain – Key Tasks and Objectives:
* Goods receipt milk and any other overnight deliveries.
* Run sell-by dates report to identify any issue lines.
* Check Daily delist report for any zeros, check and make redundant if stock is now cleared.
* Check all reports are cleared down. Stock adjustments (invoice queries) and NA report.
* Booking in phone calls/Review and input counts.
* Price changes.
* Run NA reports throughout the day.
Technical – Key Tasks and Objectives:
* Send daily damage emails and update internal damage log.
* Raise any potential customer collections paperwork.
* Check drivers' returns.
* Monitor QA inbox for any issues or complaints, log and send initial email to customer.
* Review temperature logs.
* Follow up on any supplier credits.
* Liaise with external charity provider to collect surplus products.
* Quarterly upload to ERUDUS.
Profile Attributes:
* Professional appearance.
* Good verbal and written communication skills to employees of all levels.
* Excellent organisational skills and methodical working practice.
* Attention to detail.
* Trustworthy, literate, and numerate.
* Must be able to work within a team and independently when required.
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