We have an excellent opportunity to join an expanding market leader as a Senior Administrator, working in a fast-moving environment in Doncaster where you will develop strong relationships with a dedicated portfolio of clients and own the process for delivering a best-in-class service.
About the company
Our client is one of the UKs leading providers of a Managed Training Service, where organisations can exclusively source every type of learning solution. Clients include local authorities, metropolitan police service, central government, the NHS, and large private sector organisations. As a national training provider with an enviable pedigree of 28 years delivering excellent training to the public and corporate sectors, they also hold centre status with several awarding bodies for providing qualifications.
About the role
As Senior Administrator you will:
1. Coordinate and process the receipt of training requests and bookings
2. Accurately complete the booking process in a timely manner
3. Collate and support data management, MI and evaluation in line with client service level agreements
4. Develop a strong relationship with the client base
5. Ensure you have a solution focused approach in a fast-moving environment
6. This vacancy is subject to a DBS check
About the person
As a Senior Administrator you must be / have:
7. High attention to detail and accuracy
8. Experience delivering client focused solutions to customer needs
9. Proven ability to manage multiple accounts at a time
10. A dynamic and structured approach to problem solving and decision making
11. Good work ethic and a determination to get the job done right first time
12. Proficiency in the use of Microsoft excel, and word software programs
13. Ability to build good relationships with customers
14. Self-motivation and flexible in work approach
15. A strong desire to continue to learn and develop your skills and a commitment to continuous improvement
Why them?
If you’re a fun and friendly person who values good relationships and takes absolute pride in everything you do, and you want to be part of their success story – then we’d like to hear from you today!
About the rewards
This position of Senior Administrator is a full-time permanent role, with an attractive salary of circa £20,000 to £24,000 per annum depending on experience with opportunities for progression.