SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value. SGK is a Matthews International company.
We are recruiting for a Client Coordinator to join our team in Salford. This role can be worked on a hybrid basis.
This is a client facing role in which you will have the opportunity to work with some of the world's leading brands.
JOB RESPONSIBILITIES
1. Manages small scale client-specific projects throughout the lifecycle including project kickoff, monitoring project progress, ensuring on-time delivery and timely invoicing.
2. Translates client requests and requirements into detailed solution review meetings to ensure client needs and expectations are met.
3. Partners with account team members and/or the client during project kickoff and solution review meetings to ensure client needs and expectations are met.
4. Ensures conflicts/issues are resolved to keep projects on track and maintains high quality standards in all client deliverables.
5. Ensures accurate and timely invoices are generated by maintaining correct project details and supporting evidence, including change orders and rework, throughout the project lifecycle.
6. Builds, supports, and maintains client portal and CRM application.
7. Additional duties as assigned.
QUALIFICATIONS / REQUIREMENTS
1. Enjoy working as part of a team.
2. Ability to communicate with staff, clients and at all levels.
3. Good IT skills including MS Word, Excel and Outlook as you will be responsible for amending excel spreadsheets.
4. Good literacy and numeracy skills as you will be producing reports and documents.
5. Work under pressure and be able to determine and organise priorities, with minimal supervision.
Matthews International endeavors to make our employment website and application process accessible to all users and applicants. In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.
At Matthews International, what makes us different is what makes us great. We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need.
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