Royal Devon University Healthcare NHS Foundation Trust
We are looking for an organised, enthusiastic, motivated and adaptable person to join our friendly Therapy Admin Team. This is a full-time role (37.5 hours) and will be split between North Devon District Hospital and Bideford Community Hospital sites.
You will assist the Admin Manager and fulfil all tasks associated with the smooth running of the administration departments across the integrated In-patient and Outpatient Physiotherapy and Occupational Therapy Teams, liaising with other departments as necessary.
The role includes:
* Welcome and direct patients and visitors to the department, in a friendly and confident manner.
* Answer the telephone and advise and respond appropriately.
* Be responsible for registering new referrals, organising waiting lists and booking patient appointments under the guidance from senior clinical and admin supervisor.
* Data Inputting.
* Deal with access to records requests in a timely manner.
* Assist the Therapy Admin Manager and Service Leads with admin support as appropriate.
* Be adept at using a wide range of computer programs and be able to type accurately.
Main duties of the job
As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.
Job responsibilities
You will be able to work as an integral part of the wider Therapy Admin Team and be willing to learn new skills. The ideal applicant will have a good standard of education with an NVQ Level 2 in Business Administration or equivalent.
Working Pattern: 37.5 hours per week, Monday to Friday to be split between North Devon District Hospital, Barnstaple 08.30 - 16.30 and Bideford Community Hospital 07.30 - 15.30.
Interview Date: Friday 24th January 2025.
For further information please contact: Karen Nichols, Therapy Admin Manager on 01271 313926 knichols1@nhs.net.
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential.
Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
Salary is not the only financial benefit:
* You will have access to an extensive range of staff discounts on shopping, fitness and leisure options.
* Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter.
* Car lease schemes.
* The NHS Pension scheme (one of the most generous and comprehensive in the UK).
* Cycle to work scheme.
Person Specification
General Requirements
* See job description text above, and (where applicable) you can download a copy of the full job description.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Royal Devon University Healthcare NHS Foundation Trust
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