CUSTOMER CARE COORDINATOR Location: Southend-on-Sea, Essex Salary: Negotiable Permanent Position To Start Immediately Our client is looking for an experienced Customer Service Advisor to join their team which are based in their Southend-on-Sea office and who is available to start as soon as possible. This is a Permanent role which is office based only. If you have excellent Excel skills, strong administration abilities and good customer service skills and want to join a vibrant existing team, then please apply as we would love to hear from you. The Customer Care Coordinator plays a pivotal role within the customer care team in ensuring the efficient operation of the department. As the Customer Care Coordinator, you will be responsible for: Handling all incoming calls promptly Proactively resolving customer enquiries Producing quotations and estimates Processing purchase orders Coordinating email traffic within the shares inboxes The successful Customer Care Coordinator will have the following skills and experience: Strong communication skills Intermediate IT skills to include Excel, Word and Outlook Self-motivated with a flexible can-do attitude Excellent attention to detail Good inter-personal skills - must be able to work as part of a team as well as individually Worked in a call centre environment desirable but not essential An understanding of medical equipment desirable but not essential Benefits: Private Healthcare 25 Days Holiday Bank Holidays Employee Assistance Programme Salary Sacrifice Pension Electric Car Scheme Cycle to Work Scheme If this role is interesting to you, please give us a call to discuss further or email us your CV. We look forward to hearing from you