Front Of House Concierge Sia - Birmingham We're currently recruiting a dedicated Front Of House Concierge Sia to help ensure the smooth running of the operations in 14Forty on a full time basis, contracted to 36 hours per week.As a Front Of House Concierge Sia, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: Variable shiftsCould you bring your spark to 14Forty? Here's what you need to know before applying: Your key responsibilities will include: To be the face of the customer at the main entrance points, to meet and greet all in a professional and courteous manner. Car Park Operation and Management Operate Industry Standard integrated security systems (CCTV, Access Control and Alarms) Take responsibility for problems that staff and visitors may have. Respond to requests for assistance as per SOPs (Standard Operating Procedures) Carry out initial investigations and report both verbally and in writing on incidents, suspicious activities, objects and vehicles. Report instances of property at risk of being lost, stolen, damaged or vandalised. Fault reporting Ensure all equipment provided by 14Forty is managed in accordance with procedures laid down in the SOPs. Complete all on site documentation as necessary. Develop relationships with internal and external customers to understand and address their needs Comply with site Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs To ensure all services conducted are compliant to all Company, contractual, legislative, statutory, and local requirements About You: SIA Licence - Front Line Door Supervisor or able to qualify for one An organised individual Excellent Customer Service skills A good working knowledge of the security industry Organisational Skills Analytical Problem solving and Decision-Making skills Innovation Flexibility a proactive approach to opportunities the ability to develop new ideas that will lead to improvements. Smart and personable character a great communicator Good educational background and a solid command of written and spoken English Computer Literate specifically with Microsoft Office Flexibility in working hours to include days, evenings and weekends As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.Job Reference: com/1311/78409003/52671413/R/WJCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive?because diversity is our strength