Credit Controller Job Description J Job Title: Credit Controller Location: Head Office, Leicestershire Salary: Competitive plus bonus & benefits We are seeking a diligent and proactive Credit Controller to join our Sales Ledger function. This role is critical in managing and maintaining our accounts receivable and ensuring that outstanding debts are recovered in a timely manner. You will support the team in the timely and accurate billing, collection and credit control of c.£350m per annum across 1,300 key strategic customers of NEXT, Lipsy and Harborough Hare. Key Responsibilities: • Manage a portfolio of accounts to ensure timely collection of outstanding payments. • Monitor customer accounts and identify any overdue payments or discrepancies. • Contact customers via phone, email to chase overdue invoices and resolve any payment issues. • Negotiate payment plans and settlement agreements where necessary. • Work closely with internal departments, such as sales and customer service, to resolve disputes and ensure a smooth collection process. • Maintain accurate and up-to-date records of all communications and actions taken. • Prepare regular reports on the status of outstanding debts, including aged debtor reports. • Assist in the preparation of monthly cash flow forecasts. • Evaluate and assess credit risk for new and existing customers, making recommendations on credit limits. • Support the Finance team with any ad-hoc tasks or projects as required. Key Skills and Experience: • Previous experience in a credit control, accounts receivable, or finance role is essential. • Experience of a retail environment is desirable • Detail orientated with the ability to analyse data quickly and effectively • Strong communication and negotiation skills with the ability to build and maintain positive relationships with customers. • Excellent organisational skills and attention to detail. • Proficiency in Microsoft Office, particularly Excel. • Ability to work independently and as part of a team in a fast-paced environment. • Strong analytical skills with the ability to assess creditworthiness and manage risk. • Knowledge of accounting software and financial systems is an advantage. • A proactive and problem-solving approach to resolving issues. LI-DC1 About Us You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on-line from over 70 countries around the world So we’ve gone global About some of our Benefits • 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT) • Company performance based bonus • Sharesave scheme • On-site Nursery available; OFSTED outstanding in all areas • 10% off most partner brands & up to 15% off Branded Beauty • Early VIP access to sale stock • Access to fantastic discounts at our Staff Shops • Restaurants with great food at amazing prices • Access a digital GP and other free health and wellbeing services • Free on-site parking • Financial Wellbeing - Save, track and enhance your financial wellbeing • Apprenticeship - Grow and develop on the job whilst gaining a qualification • Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store • Support Networks - Access to Network Groups to empower and celebrate each other • Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email headoffice_careersnext.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.