Job Title: Customer Service Representative Location: Huddersfield Salary: £23,000 per annum Job Type: Full-time, On-site About Us: We are a dynamic and customer-focused company dedicated to providing exceptional service to our clients. We pride ourselves on our commitment to excellence and our ability to deliver top-notch customer experiences. We are currently seeking a motivated and enthusiastic Customer Service Representative to join our team in Huddersfield. Job Description: As a Customer Service Representative, you will be the first point of contact for our customers, providing them with outstanding service and support. Your primary responsibilities will include: Handling customer inquiries via phone, email, and in-person Resolving customer issues and complaints in a timely and efficient manner Providing accurate information about our products and services Processing orders and managing customer accounts Maintaining detailed and accurate records of customer interactions Collaborating with other departments to ensure customer satisfaction Meeting and exceeding performance targets and KPIs Requirements: Previous experience in a customer service role is preferred Excellent communication and interpersonal skills Strong problem-solving abilities Ability to work well under pressure and handle challenging situations Proficiency in Microsoft Office and CRM software A positive and professional attitude Strong attention to detail and organisational skills Benefits: Comprehensive training and development programs Opportunities for career advancement Friendly and supportive work environment On-site amenities and facilities Monthly functions and after work activities How to Apply: If you are passionate about providing exceptional customer service and are looking for a rewarding career opportunity, we would love to hear from you Please submit your CV and a cover letter outlining your relevant experience and why you would be a great fit for this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age