Find your Future with Amazon Apprenticeships
Investment in Apprentices is in our DNA. We look to constantly innovate and
create. In order to do this, we recognize that whilst technology is a partner,
it’s our people that power us.
We offer a broad range of Apprenticeship opportunities to suit all candidates
with different backgrounds, qualifications and career aspirations, so whether
you are embarking on your career or want a change of direction, we have an
Apprenticeship programme for you, which will support your development in an
innovative environment.
We’re looking for those with a passion for learning. You’ll need to be
committed to your own development whilst implementing what you are learning as
you progress through your programme. In return, we provide first class on-the-
job coaching, specialist partner training, and unparalleled experiences
working within a diverse, innovative environment where you will be challenged
to excel and positively contribute.
As a CMDA apprentice, youll work towards becoming a professional manager
capable of managing complexity and delivering impact at both strategic and
operational levels. This 4-year program combines on-the-job training with
academic study, leading to a BA (Hons), BSc (Hons), or BBA (Hons) in
Management and Business, along with the opportunity to achieve Chartered
Manager status.
Apply today to be part of the story!
Key job responsibilities
We are looking for exceptionally talented, bright, and driven people to join
our Operations Teams to complete the Chartered Management Degree
Apprenticeship (CMDA) at one of our warehouses or delivery stations. As a
degree apprentice, you will join Amazon in a supervisory role, where you will
oversee the management of one or more processes across our operation, leading
a small team of up to 20 on your shift.
In this role you will be driving the pulse of our operations on the ground and
playing a key role in getting our customers’ orders out to them in every step
of our fast moving and dynamic process. This is a varied, challenging role and
every day is different!
As an apprentice you will dedicate 20% of your working time to your
apprenticeship studies, attending seminars, writing assignments, and
completing other ‘off-the-job’ learning activities. The remaining 80% of your
time will be spent ‘on-the-job’ as a supervisor. Apprentices work closely with
site management teams to ensure that the assigned department is performing in
line with the plan and that customer expectations are met, if not exceeded.
The Chartered Management Degree Apprenticeship is delivered by Manchester
Metropolitan University over a three-year period. As well as attending
lectures at the University campus three times per year, participants will
develop their skills in the workplace, supported by an Amazon mentor and a
University Skills Coach who will help support to effectively embed learning
alongside managerial practice. The program will leave graduates with the
experience and competences necessary to take successful long-term managerial
responsibility for people, projects, operations, and services within the
business.
The early units of the course introduce strategic leadership, operations and
technology, sales, marketing, and business finance. Apprentices will be
encouraged to demonstrate how they can apply these skills in the workplace.
Later units explore project management, strategy, digital technologies in
business, and leadership techniques. Apprentices will reconcile their learning
at the end of the final year with a substantial work-based project and through
the creation of a business portfolio, demonstrating the way in which they have
continually applied their knowledge directly to the context of Amazon
operations.
In order to maximise your on-the-job learning, you can expect to spend time in
different areas of our fast-paced warehouse environment. Learners will follow
a workplace placement plan, and could spend time in support functions such as
Safety, Quality, and HR, to broaden business knowledge. You will work on
different shift patterns throughout your apprenticeship, including some
weekend andor night shift work patterns.
Role Responsibilities:
• Ensure customer orders are fulfilled per quality guidelines
• Assign work to employees as required to support workflow and daily
production KPIsgoals
• Develop subject matter expertise on all operations processes in assigned
department
• Create and cultivate a safety culture by identifying and addressing safety
hazards within the work environment
• Deliver coaching and feedback to associates related to productivity,
quality, and safe behaviors
• Support management with tracking, trending, and reporting of departmental
metrics
• Support management in analyzing and understanding the reasons behind success
and failure in meeting departmental delivery and Site KPIsgoals
• Drive actions as communicated by manager to remove barriers impacting good
shift performance
• Support management team in training and upskilling new associates
• Ensure that all apprenticeship activities are completed in the required
timescale
### BASIC QUALIFICATIONS
Basic Qualifications
For the apprenticeship programme you must be eligible for government funding
and for this you need to:
• Have lived in the UK or in the EU for the last 3 years
• Have the right to work in the UK
• Be a resident of the UK for the entire duration of the programme (36 months)
• Not be registered to study on a UK government funded course ending September
2025 or later
• You will be 18 years old or older before the contract start date (September
2025)
• You are able to read, understand, and communicate in English, and interact
and engage comfortably with people at all levels of the business
• You can follow a list of guidelines and instructions (verbal or written) to
deliver results and meet deadlines
• You are flexible, adaptable, and proactive, with a hands-on approach
• You have excellent customer facing skills and deliver impeccable customer
service
• You seek and respond well to feedback
Academic Qualifications
• Two A levels at grade ‘C’ or above (or equivalent) plus a minimum of two
years’ experience working in a supervisory role.
Finally, you must have flexibility in working hours and shift patterns to
provide cover for operational requirements.
### PREFERRED QUALIFICATIONS
Preferred Qualificationsskills
These will be a plus for your career at Amazon, but are not necessary to enter
the programme.
• You have completed an apprenticeship below level 6
• You are able to operate in a challenging and fast paced environment
• You are able to demonstrate drive and passion
We advise you to submit your application as soon as possible, as the roles
will close once filled. We will be holding online assessments from November
through to February, with assessment centers taking place between February and
May. We will keep you informed throughout the application process to update
you on the status of your application.
Amazon is an equal opportunities employer. We believe passionately that
employing a diverse workforce is central to our success. We make recruiting
decisions based on your experience and skills. We value your passion to
discover, invent, simplify and build. Protecting your privacy and the security
of your data is a longstanding top priority for Amazon. Please consult our
Privacy Notice ( to know more about
how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal
opportunity employer and does not discriminate on the basis of race, national
origin, gender, gender identity, sexual orientation, protected veteran status,
disability, age, or other legally protected status. For individuals with
disabilities who would like to request an accommodation, please visit