Are you looking to develop a career in Practice? Would you like to work with a warm, exceptional, award winning team with a varied and entrepreneurial client portfolio, who offer an 'outstanding to work for' culture, excellent exposure and development opportunities?This is a superb opening for an experienced Client Manager to support their team in the continued success of their client relationships, ensuring client needs are met and expectations are exceeded. Key responsibilities:
* Management of client onboarding, including AML, engagement letters etc.
* Management of service quality, client expectations and deadlines.
* Manage Billing, WIP (including adjustments) and debt collection.
* Identify upselling opportunities on a regular basis.
* Ongoing Client AML checks.
* Ensure process documentation is accurate and current.
* Continuous review of scope of client works.
* Keep up to date with key legislation.
* Ensure profitability of work and effective team resourcing.
To be considered, you will:
1. Have at least 3 years experience within Practice and ideally have AAT Level 4 AAT, or be commencing your ACA / ACCA qualifications.
2. Be commercially astute with excellent communication and rapport building skills.
3. Have an analytical approach and precise attention to detail.
4. Be adept at prioritisation and organisation.