We're on the hunt for a dynamic and strategic Design Business Manager to take the reins of our thriving design consultancy! If you’re highly organised and have a deep understanding of the creative, technical, and commercial sides of product design, this role is your chance to shape the future of our business. You’ll oversee operations, finances, and client management - ensuring projects run smoothly, relationships flourish, and the company continues to grow. As we expand our AI-driven design capabilities, you'll play a key role in integrating innovative tools and processes to enhance efficiency and push the boundaries of product development.
KEY RESPONSIBILITIES:
Business Operations & Strategy
* Oversee the day-to-day operations of the design consultancy, ensuring efficiency and profitability.
* Develop and implement business strategies to drive growth and optimise performance.
* Manage budgets, financial forecasting, and pricing strategies for projects.
* Identify and implement process improvements to enhance workflow and productivity.
* Support the team in deploying AI across the company to enhance client outcomes.
Project & Client Management
* Act as the main point of contact for key clients, ensuring excellent service and satisfaction.
* Oversee project timelines, budgets, and resource allocation to ensure successful delivery.
* Work closely with the design team to balance creativity, technical integrity with commercial viability.
* Negotiate contracts and proposals with clients and suppliers.
* Experienced in maintaining ISO9001 & 13485 (medical devices) quality management systems.
Team Leadership & Development
* Support and manage designers, project managers, and other team members to ensure a collaborative work environment.
* Foster a culture of creativity, innovation, and continuous learning, ensuring the team feels supported, motivated, and empowered to do their best work.
* Align team efforts with business goals and client expectations.
Marketing & Business Development
* Identify new business opportunities and build relationships with potential clients.
* Develop marketing strategies to promote the consultancy’s services.
* Represent the company at industry events, networking opportunities, and client meetings.
REQUIREMENTS:
* Proven experience in business management, operations, or project management within a design consultancy or engineering consultancy.
* Strong commercial acumen with the ability to balance business goals with creative excellence.
* Excellent communication and negotiation skills.
* Ability to manage multiple projects and deadlines efficiently.
* Experience with budgeting, financial planning, and resource management.
* Familiarity with design industry trends, tools, and processes.
* Enthusiastic and willing to embrace future ways of thinking and working.
PREFERRED QUALIFICATIONS:
* Background in product design, industrial design, or a related field is a plus.
* Experience using project and financial management tools.
* Understanding of AI and emerging technologies in design would be beneficial.
WHY JOIN US?
* Opportunity to lead and shape the growth of a dynamic design consultancy.
* Work on innovative projects with forward-thinking clients.
* Flexible working environment with a strong focus on work-life balance.
If you’re a strategic thinker with a passion for design and business, we’d love to hear from you!