Relationship Director, Commercial Mid-Market
Join us as a Relationship Director in Commercial Mid-Market at NatWest Group.
This role involves managing and developing a portfolio of commercial customers, providing tailored financial products and services, and driving sales to maximize new business. You will also focus on maintaining strong customer relationships to enhance the customer experience.
Key Responsibilities
1. Manage and develop a portfolio of commercial customers, offering appropriate financial solutions.
2. Drive sales activity to increase new business while ensuring excellent customer service.
3. Build and maintain long-term business relationships based on trust and understanding.
4. Meet clients at their premises, collaborate with colleagues, and work remotely as required.
What You'll Do
Show entrepreneurial spirit, advocate for customers, and create value from customer relationships. Provide excellent service, exceed expectations, and increase customer loyalty.
Additional Responsibilities
* Maintain relationships with key partners.
* Use tools for contact and strategy planning, and record customer interactions.
* Present pitches and proposals to clients.
* Analyze financial data for credit applications.
* Deliver targeted lending while managing risks and costs.
Required Skills and Qualifications
* Diploma in lending skills (can be obtained within six months of starting).
* Experience in commercial banking.
* Strong interpersonal, negotiation, and networking skills.
* Proven risk assessment and control skills.
Preferred Skills
* Outstanding customer relationship skills.
* Knowledge of credit processes and policies.
* Understanding of macroeconomic and financial outlooks.
* Ability to analyze complex financial information.
* Strong problem-solving and analytical skills.
Additional Information
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Business Development and Sales
* Industry: Financial Services
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