Traffic Office Assistant
Job Reference: 322668
Location: Bridgend Vehicle Operating Centre, CF31 3YN
Job type: Permanent contract
Hours: 40 hours per week, working 5 days across Mon-Fri, working between 22:00 and 06:00
There has never been a more exciting time to join us! We are reinventing Royal Mail for the future and now is a perfect time to join us on that journey!
In order for Royal Mail to run a safe, efficient and cost-effective fleet, the Traffic Office Assistant would be expected to carry out the following tasks:
1. Issuing of vehicle keys and log books in line with Royal Mail Standards. All log books to be checked each day when returned.
2. Responsible for agency staff including signing on sheets, and ensuring that all agency staff are started and stopped on Joined Up in a timely manner.
3. Ensure adherence to PMT1 process and maintain register.
4. Ensure VOR vehicles are isolated, and the workshop notified as soon as possible, also logged on Isotrak and Vision.
5. Issue and monitor foreign fuel key usage.
6. Ensure maintenance board and vehicle files are kept up to date.
7. Ensure that Isotrak is kept up to date, data correctly inputted daily and all drivers are de-briefed at the end of their duty.
8. Ensure all adhoc collections are added to Isotrak, and all trailers allocated to a duty.
A bit about you
1. Organised, independent and self-motivated.
2. Happy in a fast-paced changing environment.
3. Good verbal and phone communication skills and confident talking to people, including customers.
4. Able to instruct drivers with relevant information and during some periods work unsupervised.
5. Able to liaise with vehicle workshops about getting VOR's back in service as quickly as possible to ensure maximum vehicle availability.
6. Able to carry out a daily debrief with all drivers, ensuring any unresolved issues are passed onto the shift manager.
What we do for you
To deliver on our ambition we want the best and that’s why we’re delighted to offer competitive pay and benefits for a permanent role within our sector. For bringing your best and serving our customers with pride, you can expect to receive:
1. A guaranteed hourly rate of £12.54p/h (paid monthly and adjusted to your working hours if part time).
2. Paid overtime, with an enhanced rate of x1.25 for more than 40 hours a week.
3. 22.5 days holiday, rising with length of service (adjusted to your working hours if part time) and the option to buy extra leave each year.
4. Contributory pension scheme.
5. Lots of opportunity to develop a career.
6. Full uniform provided if you’re on a contract of longer than three months.
7. Excellent parental leave policy.
8. Various discounts including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership.
Time to apply
Ready to become an Administrator? Hit the apply button now. If your application is successful, we’ll invite you to an interview.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
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