We are looking for an Event Executive to join our events team and play an integral part in all aspects of event delivery. This is an exciting opportunity to further develop your events career within an award-winning agency.
Key responsibilities:
* Support the team in the management and delivery of a range of physical, virtual, and hybrid events throughout the year, in the public and private sector.
* Work with and effectively support the events team on pre-live and post-event management.
* Be responsible for delegate recruitment; day-to-day management and communication (UK and International).
* Manage invitations, registrations & RSVPs, providing timely updates when required.
* Liaise with 3rd parties and manage event logistics – accommodation, rooming lists, venues, suppliers, etc.
* Collate logistical information and maintain databases; dietary requirements, access requirements, flight times, hotel room bookings, etc.
* Create registration websites and make updates to virtual platforms via CMS.
* Marketing; including disseminating e-flyers, updating website copy, email, and telephone inquiries.
* Monitor inbound calls and emails, responding within agreed SLAs.
* Make calls for telephone follow-up to gather logistical information or aid delegate recruitment.
* Keep CRM systems up to date.
* Take responsibility for collateral; proofread and collate information for event materials (brochures, flyers, branded items, etc.) and liaise with printers/suppliers/creative studio for production of materials.
* Produce progress reports for Event Managers / Event Directors.
* Attend meetings and produce contact reports.
* Support on-site event delivery – UK and overseas. Live delivery for virtual events, sometimes working weekends and evenings as required.
* Contribute to post-event evaluation – analyzing data and collating reports.
* Actively contribute to internal meetings and discussions.
About the Person...
* Can demonstrate a passion for events, has an events-related qualification and/or previous experience in an events-focused role.
* Takes pride in their work.
* Remains calm under pressure, can manage a number of tasks simultaneously, and maintains excellent attention to detail while working to tight deadlines.
* Can work effectively and efficiently with logistical data, ensuring all records and databases are kept in line with best practice and all information is recorded accurately.
* Is an effective communicator with strong interpersonal skills with the ability to build rapport with a range of people.
* Is not afraid to pick up the ‘phone to request information or encourage a delegate to register for an event.
* Has great writing and administrative skills, with competency in using Microsoft Office – Excel, Outlook, Word, PowerPoint.
* Is flexible and wants to travel within the UK and abroad for a few days at a time – often working long hours during events.
* Has an appetite and willingness to learn, not afraid to ask questions.
What we offer:
For starters, you get 25 days holiday, which goes up to 29 after 2 years. There’s a company pension scheme, cycle to work scheme, and an extensive employee discount scheme that will save you money on everything from gym memberships to eating out.
We play hard. We throw awesome seasonal staff socials, finish early on Fridays in the summer, and we close every year between Christmas and New Year.
We’ll look out for your wellbeing. There’s a medical plan that pays cashback on your dental treatment, glasses, physio, and things like that; plus, it features an employee assist programme with a 24hr GP hotline and wellbeing support service. And if you refer a friend to come and work for us, we’ll pay you a finder’s fee.
The serious stuff:
We take the serious stuff seriously. You’ll be given access to the learning and development you need to grow and progress. And we have clear codes of conduct and policies on issues like equality, diversity & inclusion, and sustainability. We welcome applications from people from all backgrounds and walks of life.
We are also proud to be a Disability Confident Committed (Level 1) Employer. As a Disability Confident Committed Employer, we have committed to ensure our recruitment process is inclusive and accessible, communicating and promoting vacancies, offering an interview to disabled people who meet the minimum criteria for the job, and anticipating and providing reasonable adjustments as required. If you have a view or an idea, we’ll want you to be involved in helping us always be better.
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