Conference and Banqueting Sales Office Manager
Location: Warwickshire, CV13 0LP, United Kingdom
Address: The Park, Market Bosworth
INDHP
We have an exciting new vacancy for a Conference and Banqueting Sales Office Manager to join our team at Bosworth Hall Hotel in Market Bosworth, set in 11 acres of beautiful, landscaped gardens. The Grade II listed mansion which houses the hotel dates back to the 17th century and still retains many of its original features. Bosworth Hall Hotel is a 210 bedroom-hotel and is just a 30-minute drive from local towns and cities such as Tamworth and Leicester.
Benefits include:
* Career development opportunities throughout the UK
* Significant staff discount rates when staying at one of our 60 hotels in the UK.
* 50% discount off food and drink if staying at one of our hotels.
* Friends and family hotel stay discounts.
* Reduced membership at our Leisure clubs
* Free meals on duty (when applicable)
* Free Uniform (if applicable to your role)
* Up to 28 days holiday including bank holidays per annum.
* Auto enrolment pension scheme
Your duties will include:
* Organising and supporting the sales team so that they are knowledgeable about the hotel and offer excellent customer service at every point of communication.
* Managing incoming enquiries, from conversion through to a seamless transition to our operations team on the day of the event.
* Overseeing all event paperwork whilst coordinating with all relevant hotel departments to ensure every department understands all requirements.
* Recognising opportunities to maximise revenue, conversion, and drive repeat business through proactive and reactive sales.
* Overseeing forecasting and reporting and associated administration related to the role.
* Building and maintaining positive relationships with both new and existing customers.
The successful candidate will be experienced in hotel sales and have supervisory experience. They will approach tasks with a can-do attitude, with the ability to communicate effectively with customers and colleagues alike. This is a busy office and experience in Microsoft Office and hotel software such as Opera Cloud will be advantageous.
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