Job summary This is a Full-Time role or can be part time for the right candidate. As a Care Navigator (Autism/ADHD)you will provide needs-led support and interventions to families and young people within the Neurodevelopmental pathways service (Autism and ADHD). We are looking for talented Care Navigators to join the team on a Full-Time basis working 37.5 or part time hours across the week. We have positions available across Wiltshire and BaNES. The Wiltshire post will be based in Trowbridge, Chippenham or Salisbury Hub and the BaNES post will be based at St Martins Hospital. This role may also have the potential for occasional visits to locations across Wiltshire or B&NES and some remote working. Main duties of the job As a Care Navigator you will be: - Arranging and conducting a welcome call to service users referred for diagnostic assessment which includes a brief history taking and understanding the needs for reasonable adjustments. - Gathering information from service users and their families, significant others to support the multi disciplinary team in clinical decision making. - Ensuring that service users and their families are able to access support and advice that has been recommended to meet their needs and to offer enhanced support for who have not yet accessed this. - Supporting service users who contact the service, and work closely with partner agencies including VCFSE to ensure that the right services are involved to best support the identified needs at that time - To promote a needs led, think family, trauma informed approach to care. - Providing support for service users and their families to understand more about ASD and /or ADHD and to identify and support any needs they may have in accessing their appointments in the pathway - Supporting the team with the monitoring and provision of suitable follow up arrangements For a full list of job responsibilities please see the attached job description About us About the Company We change lives by transforming health and care. Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can. To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2 Date posted 20 March 2025 Pay scheme Other Salary £24,720 a year Contract Permanent Working pattern Full-time, Part-time Reference number HCRGCG/TP/111228/14603 Job locations HCRG Care Group Bath Avon BA2 5RP Job description Job responsibilities Educated to at least level 4 qualifiaction in relevant area (higer apprenticeship, level 4 award, level 4 NVQ, level 4 diploma) Good interpersonal skills including observation, listening and empathy skills Negotiation and problem solving skills Excellent prioritisation skills Well-developed concentration skills Excellent communcation skills; both written and verbal, with an ability to write information accurately and sensitively Good organisational skills and ability to work independently Prioritisation skills Experience working with children with autism and other social communication and social emotional and mental health conditions Experience of developing relationships with staff from other agencies/organisations Experience of using IT for a range of purposes e.g. report writing, Experience of working with individuals with autism spectrum disorder or ADHD Desirable Experience of working within mainstream and/or specialist education provision. Experience of delivering training Experience of contributing to neurodevelopmeental diagnostic assessment for children, young people or adults Other requirements: Valid UK Driving License in order to carry out duties of the post As a Care Navigator,youll be part of our valued team. You will feel valued as an administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including: £24,720with group pension Free tea, coffee and milk at your base location Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year The pride of working for an organisation committed to the highest clinical and quality standards:with a numberof our rated services holding good or outstanding ratings from the Care Quality Commission Job description Job responsibilities Educated to at least level 4 qualifiaction in relevant area (higer apprenticeship, level 4 award, level 4 NVQ, level 4 diploma) Good interpersonal skills including observation, listening and empathy skills Negotiation and problem solving skills Excellent prioritisation skills Well-developed concentration skills Excellent communcation skills; both written and verbal, with an ability to write information accurately and sensitively Good organisational skills and ability to work independently Prioritisation skills Experience working with children with autism and other social communication and social emotional and mental health conditions Experience of developing relationships with staff from other agencies/organisations Experience of using IT for a range of purposes e.g. report writing, Experience of working with individuals with autism spectrum disorder or ADHD Desirable Experience of working within mainstream and/or specialist education provision. Experience of delivering training Experience of contributing to neurodevelopmeental diagnostic assessment for children, young people or adults Other requirements: Valid UK Driving License in order to carry out duties of the post As a Care Navigator,youll be part of our valued team. You will feel valued as an administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including: £24,720with group pension Free tea, coffee and milk at your base location Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year The pride of working for an organisation committed to the highest clinical and quality standards:with a numberof our rated services holding good or outstanding ratings from the Care Quality Commission Person Specification General Requirements Essential Click Apply for this job above to view the Job Description on our career site Desirable Click Apply for this job above to view the Job Description on our career site Person Specification General Requirements Essential Click Apply for this job above to view the Job Description on our career site Desirable Click Apply for this job above to view the Job Description on our career site Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name HCRG Care Group Address HCRG Care Group Bath Avon BA2 5RP Employer's website https://www.hcrgcaregroup.com/ (Opens in a new tab)